BetterMed Urgent Care

3200 Rockbridge St., 23230, Richmond, United States
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4.50
Based on 20 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

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Megan H.
GB

went for a covid test went for a covid test, was greeted by a nice young lady by the name of Melissa who helped me check in and made me feel more relaxed for the test she made me laugh and just feel welcomed! The gentleman that did my swab was very nice as well i believe his name was Terrel. I highly recommend this establishment.

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Tim
GB

Covid Testing with excellent service Needed Covid tests for international travel and BetterMed had the schedule and the days available that worked best for our trip...including Sunday hours. They were clear and concise on the phone about how and when to schedule our appointments. My wife and I drove an hour to the nearest office knowing that we'd have the test results in time...and we did. They were a big help in assuring our long-planned trip to Africa was able to happen. I'd use BetterMed again in a heartbeat.

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Diane
GB

I have had the very best of care at… I have had the very best of care at this Medical facility. I have been to BetterMed on numerous occasions and each time the nurses and other associates have been efficient and kind. On my last visit they quickly diagnosed Sepsis and within the hour had me rushed to a hospital. This probably saved my life! Since then I have told my story to many people and advised them of the outstanding care I received at BetterMed. Thank you for providing this kind of medical care to our communities.

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Xong
GB

Great staff and personality Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there minimum 15 mins. You can do walks-in, highly recommend you to check their website and choose an appointment of your day of or next day. Please give it about minimum 2 hours ahead of appointment schedule to save time due to walk-in.

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Rachelle
GB

Stay away from this place! Shaquaysha at the front desk is… I've been going here for over a year, even taking my son because it's easier for me than seeing my PCP. However, Shaquaysha at the front desk is extremely rude! She even got an attitude and said, "Somebody in a bad mood today," when I couldn't understand her mumbled question underneath her mask and fluid in my ears. Then when I started talking she WALKED AWAY while I was speaking directly to her! When they took my vitals my heart rate was high simply because of how much Shaquaysha was rude! Thankfully this incident happened before I started using BetterMed for our company’s occupational health. There are plenty of other places to go without being treated like that. I will not be going back, ever.

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