It takes way too long for prescriptions… It takes way too long for prescriptions to be sent via the mail pharmacy. If alpha is to offer that service, at least make it comparable to other pharmacies. I shouldn’t wait days just for the prescription to ship. The status has stated “preparing your order” for days.

Responsive and knowledgeable The provider listens to my concerns and questions and offers reasonable solutions. They are prompt and caring.

Professional care team that gives a… Professional care team that gives a quick response to my concerns. Staff follows through with helpful information to expedite care needs. I’m feel confident in knowing that my medical care needs are a priority.

I disliked the fact the fees increased… I disliked the fact the fees increased to 64$ a month and I am unable to receive the medication I was prescribed. I am paying for three months and not getting anywhere with my weightless journey. I do really it is not your company's fault the medication is backordered, but I should not be charged monthly if I am not using your service.

Total waste and money and time Main provider I was assigned to put an away message up for five days on day two of care. The fill in provider that started to answer my questions was absolutely no help and had obviously never read my file. She ended up suggesting I start a medication that I have been on already for the past 16 years. Total waste of money.