The reason I choose the above review I would have given a much higher review if this was given to me over a month ago. I have NOT spoken to my nurse in over a month or more because she kept scheduling the call on Mon when I am at dog training. I tried to call her several times and left messages but she kept scheduling me for the same time. I got another nurse whom scheduled me this past Fri but did not show up or call me! I had to call and finally spoke to someone.

My nurse is always timely My nurse is always timely. She listens well. Offers constructive advise. Willing to question something that is not right. Friendly, but firm. Dvs

Some things are not right or correct Every time I check on the explanation of benefit provided by United, I see that you are charging for my visit to your offices, which is not right. Also, during that visit, it looks like I have seen a doctor when in fact, I only had a phone call with a nurse. Finally, from the reports I read issued by the nurse, there are some facts that aren't right or have been misinterpreted.

It is important know our health is your first concern. We are getting the best information for our daily care. All my questions were answered to my satisfaction. Their dedication to their patients is remarkable. When you need answers you get them on time. When you need anything they are right there and you don't have to wait. Whatever you need is on time and you never runs out.

Your nurses are concerned and caring Your nurses are concerned and caring . They listen and are considerate. They make me feel valued not just some old person complaining. 2 times in March on Tuesdays and April 1, And in Feb. also