Every smok product I've used has been awful I'm assuming it's mostly a quality control issue but I've never had a smok product that's been worth the money. Whether it's the coils burning out instantly, leaking, firing on their own. They're just objectively bad products.

Be Careful Guys Be Careful Guys! Factory sealed smok V2 kit arrived yesterday, wrong tank in box that didnt fit device and the device is faulty. Thankfully the vape company i purchased from have taken the hit and are sending me a vaporesso sky solo plus for free which i have 3 of and should of stuck with vaporesso.Will never touch smok again.

Recently purchased Novo4 Recently purchased Novo4, and first pod worked well. However, the second pod, which I didn't notice had a different coil, has leaked constantly and wasted almost half of the juice. And, since the second coil protruded more than the first, I can no longer use the first pod (Which had plenty of life left) because it pushed the electrodes down into the vape itself and the first pod can't make contact! What a complete screw up at the factory! Wish I'd never bought this garbage.

I was sold a faulty tank that leaked… I was sold a faulty tank that leaked fluid. When I went back to where I purchased the tank the following day with receipt in hand I was told there is nothing that can be done??? I then emailed Smok customer service and they blamed it on a faulty Mod. What a joke this company will sell faulty products and does absolutely nothing to help resolve issues!! Please look forward in the future to see the emails this company sent!!

I’ve purchased smok products multiple… I’ve purchased smok products multiple times before through vape shops. The one time I purchased an item from their website it came in with a faulty battery (1-3 hits max before it needed to be put on the charger again). I contacted the customer support line who referred me to a third party warranty center who wanted me to pay for shipping (again) to have them either fix or replace the vape. Not impressed.