I used to love SMOK devices I used to love SMOK devices, especially their tanks, my favourite being the V12 Prince & the MAG Mod. SIGH! Suddenly the build quality of their coils has gone downhill and my MOD has only lasted a few months until the battery compartment dropped out damaging two 18650s. The coils don't last long, even on a lower wattage & almost always leak I went back to my trusty ALIEN 220W mod with some fresh batteries AND nothing! It's as if their built to fail so you go out and buy more. Nah not happening.

Bought the Nord 4 what a big mistake… Bought the Nord 4 what a big mistake that was its bearly 4 months old and the filler cap has failed on both pods (snapped off) , one of the magnetic buttons has fallen out and gone missing never again, this is the second one I've purchased and the first one was a great vape, not sure why they would decrease in quality... never again

I recently purchased a batch of coils… I recently purchased a batch of coils which are most definitely faulty. 3 burnt out in a row after following completely correct preparation advice and SMOK just simply said yes we have defective coils and no we won’t refund them because they are consumables!!! What the hell! Wouldn’t recommend, fraudsters

Recently purchased Novo4 Recently purchased Novo4, and first pod worked well. However, the second pod, which I didn't notice had a different coil, has leaked constantly and wasted almost half of the juice. And, since the second coil protruded more than the first, I can no longer use the first pod (Which had plenty of life left) because it pushed the electrodes down into the vape itself and the first pod can't make contact! What a complete screw up at the factory! Wish I'd never bought this garbage.

Warranty requested and approved Warranty requested and approved. Currently 8 weeks and not received, stopped answering my emails.