Michael Dean
GBI love this store! I am really happy with this store! I like the easy-to-navigate webpage....and the prices that they offer are excellent. I have received several items from them in the mail....and they are courteous and prompt....and I will continue to do business with them! They set a great example...doing business the old-fashioned way!
Marge Blossey
GBThese people are great These people are great. Great service and very friendly.
Thomas Black
GBI wish I could give them a zero I wish I could give them a zero. I ordered my pipe tobacco on October 10. They took the money and I have not received my pipe tobacco. I have repeatedly tried to contact them by email and phoned. Absolutely no response. My order number is 406800
Tyler Lynch
GBI should of paid attention to the reviews! Had the same issue as just about everyone else. Made my order, they immediately took the money, it stayed in "awaiting fulfilment" for over a week. I messaged them stating my concern and how long it usually takes to fulfill. They of course messaged stating it is in hold due to age verification. How am I supposed to know that if they've never said anything about that? I had to reach out. So, they wanted a picture of my ID showing my name and date of birth.(Im in the 30's) Did that (even though it felt sketchy and probably was), then after another few days, they refunded my money with no explanation. I'm just thankful I got my money back. I don't understand how others get orders from this site, unless it's all fake. I would pay attention to all the negative reviews from this site. *Update* They left a message on my phone apologizing, something went wrong with the e-mail that I sent verifying my age. The Woman said she took care of everything and updated my information and that they shipped my items, hoping that they can regain my trust. I checked the site and it says shipped, $0.00. So if the package actually arrives, I will give them another go.* Fingers crossed that this WAS just a mistake and that there actually is an excellent customer service, because she sounded sincere and really nice.
Walid Rizk
CAStill the item has not been received Purchased the items last summer in 2020 and since June 2020 till this moment the shipping tracking number indicates that the item is still in Miami Florida International Distribution Center. Still the item has not been received, seller refused to refund my payment and asked me to check the store shipping policy! That is all!!! So I guess check the shipping policy before buying.