Great customer service- Haven’t received my results yet Haven’t received my results yet; however, Canada Post took over 30 days to ship my envelope and while I awaited confirmation of its arrival, both Cornelia and Chloe were very helpful, friendly and prompt with their reply to my inquiries. Very satisfied with the customer service aspect!

I originally purchased two test for two… I originally purchased two test for two dogs. When results returned, I felt they had gotten switched because one dog is dealing with food allergies that affect his coat. The other is not but the test showed the dog with no allergies had the most sensitivities. I bought another test and tested the known allergy dog and the results returned not matching either of the previous tests. I feel as if the results aren’t true and show random sensitivities.

To be honest… To be honest, it really didn’t tell us much. It would have been more helpful if you included foods or things that had the items in them that our dog had a sensitivity to. Maybe a list of what to feed our dog instead to avoid those certain sensitivities that our dog could react to. The results were not very helpful.

It said in the explanation AFTER I got… It said in the explanation AFTER I got my results that the test was not for allergies and that people get that confused. I wish that I was told that at the beginning because the results didn't tell me a thing. I need to know what foods or environmental things are affecting my dog. I feel I just wasted 50 bucks.

I learned about allergies and was very… I learned about allergies and was very impressed with your report. I was surprised to find out that different allergies needed to be detected using both hair samples and a blood sample. In reading your report I started to eliminate her foods that I thought could be affecting her. So hopefully I can isolate her foods which are causing her symptoms. Thank you again.