Unfortunately the timeframe it takes is… Unfortunately the timeframe it takes is disappointing to me. I would have spent the additional money for the other tests that take less time……”2-3 weeks to get to THE LAB, after arriving at the address provided.”

Very impressed by the customer service… Very impressed by the customer service response time and patience while I decided to email at least 5 times to keep checking the status. Also very helpful staff. Chloe helped me understand the portion of the tests that I was unsure about and gave a clear answer. Great team here! Report was also very thorough!

Fantastic service Fantastic service! It was SO EASY to take and send back a sample, and the results came in within just a few days! It was really interesting as well... Not at all what I expected my old girl, Rosy's, sensitivities to be!! But now I know I can remove these things from her diet... And hopefully give that Eosinophilic Granuloma a chance to heal!! Thank you My Pet Sensitivity!

What I was hoping Everything was very smooth and My Pet Sensitivity answered my questions about my pet. If changing his food doesn't help, I will take the report to o our vet and review with her.

Great customer service- Haven’t received my results yet Haven’t received my results yet; however, Canada Post took over 30 days to ship my envelope and while I awaited confirmation of its arrival, both Cornelia and Chloe were very helpful, friendly and prompt with their reply to my inquiries. Very satisfied with the customer service aspect!