Hassle free order My order was quick and easy - no delays and I knew exactly when to expect the item in the mail.

Excellent service and a quality product. Ordered the Storz & Bickel Plenty Vaporizer and received it in less than a week. The unit comes with clear instructions. Loaded it up and set it on 6 and it worked fine. Nice clean tasting vapor. Tried turning it up to 7 but that comes close to burning the herb. So I recommend setting it at around 6 or 6 1/2. I don't pay any attention to the stated temperature as it doesn't matter so long as it vaporizes the herb correctly. Should be simple to clean. A benefit is that the Plenty does not have a glass wand like other units. One less thing to worry about breaking. The unit came with a booklet showing replacement parts you can order. While the Plenty was a little pricey I am very satisfied with my purchase so far.

five big stars really helpful and considerate customer service. helped me find exactly what i wanted!

Murrays opinion I am very pleased with the product, and the service and assistance that I received from Dan.

bait and switch they tell you it comes with 2 titanium nail but when you get it comes with 1 titanium 1 ceramic bowl then sent a email telling them web site says it comes with 2 titanium there response I'm glad you are enjoying the product. I talked with our online copywriter and she mistakenly wrote 2 titanium nails when she meant 1 titanium and 1 ceramic nail for the product description. Sorry for the confusion, but thank you for bringing this to our attention. We've since amended the description I think they should have honored the advertise item as is and sent a new titanium poor customer service