Great Customer Service! I needed another charger for my Ascent Vaporizer. When I spoke the person on Chat, they were super helpful with making sure I ordered the correct charger. Super happy with the product selection and service. Would order again!

Best for inhaling ice & budder (c: -

Great to do business with Responded quickly to questions and concerns I had. My order arrived in a timely manner.

Excellent service and a quality product. Ordered the Storz & Bickel Plenty Vaporizer and received it in less than a week. The unit comes with clear instructions. Loaded it up and set it on 6 and it worked fine. Nice clean tasting vapor. Tried turning it up to 7 but that comes close to burning the herb. So I recommend setting it at around 6 or 6 1/2. I don't pay any attention to the stated temperature as it doesn't matter so long as it vaporizes the herb correctly. Should be simple to clean. A benefit is that the Plenty does not have a glass wand like other units. One less thing to worry about breaking. The unit came with a booklet showing replacement parts you can order. While the Plenty was a little pricey I am very satisfied with my purchase so far.

Customer Service Well I haven't received my package yet but Daniel (I think) was extremely helpful in getting my order straightened out! He was friendly and professional! I also appreciated that he was shipping my products the same day!!! Thanks