Great experience at Vapman and Lotus Great experience at Vapman and Lotus. Excellent quality products, handmade, with passion. You can see and taste that! And if something breaks during delivery, these friendly guys will replace it free of charge. Great service! A customer for life here!

I want my money back !! I 've bought an object on Vapman website,order #1564 I 've received it then I changed my mind within the legal 14 day delay to retract. I informed vapman. They agreed and gave me a postal address to send back the object. I sent it back and gave them the tracking number of the parcel. Vapman receiveid the parcel at the end of March. I've checked. I've already written 2 emails to the customer service, asking for my money. NO ANSWER so far. I don't know if Vapman is a serious company but for sure they don't care about their customers. Or is it worse? It was my LAST experience with this company.

Vapman is the only experience. It is always a pleasure doing business with Inhale Vapman...the products are superb and the customer service is top notch. You could not ask for a more immaculate experience.

Order came super fast via ups to… Order came super fast via ups to Australia. Always fantastic workmanship quality from vapman but My main concern is My vapman middle piece came split /cracked and not air tight on delivery and we only have 48 hours to contact customer Service for warranty with faulty delivered items . I’ve reached out via email , Instagram and website no reply as yet. hopefully I receive a reply before it’s too late . Otherwise I’d give 5 stars just for the lotus alone such a fantastic device. Can’t wait for vapman 2.0 :)

Service first class Service first class. Only had the device a couple of days and still trying to get my head around using it properly. Still not sure how much I like it, but will decide that once I have gotten used to it. Be aware, and don't make the same stupid mistake as I made. If ordering into the UK directly from Italy, you will incur around £50 import fees. I didn't read the delivery info prior to ordering, so bare that in mind