Bad customer service I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Immediately a woman who works there came over and started bagging my items while I was scanning them. An item had part of the label ripped off of it which had the bar code on it. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. She acted as though I was trying to do something bad. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. I was very upset. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. I also work for a pharmacy in the area for 5 years. I will write and call to everyone I can to let them know how horribly I was treated.

Giant eagle just gets worse and… Giant eagle just gets worse and worse.they hire the most incompetent workers.my recent visit was another nightmare. The cashier,was unable to understand whst a 4 packof batteries was. I explained it several times he still tried to ring up a 10 pack. Then deleted it and my advantage card number.when inrealized no perks were on my receipt i went back in the store.the cashier tried to tell me i never gave him my advantage card!.i went to the service desk but lo and behold it was closed and the employee was on break.at 9:30 a.m! The store opens at 7 a.m. and inly one cashier was working. The other was buying scratch off lottery tickets.requests to page the manager were made,and i was asked what did I want. No manager bothered to find out what the customer wanted.break was more important. Giant eagle will mot see me as a customer again.

Giant Eagle Scales Off Well, everyone I wasn't far off! Giant Eagle is now cited for their scales being off calibrated and over charging their customers. This should warrant a full audit of all stores and Giant Eagle brand affiliates.

Digital coupons only STINK Digital coupons only STINK! No printer or internet. Hello Shop & Save. Goodbye big bird your history. No everyone lives their life online. Get the food ad on the mailers. Your loosing your customer base,

Great service on Curbside Pickup in… Great service on Curbside Pickup in Erie! They shop my online order, I schedule a pickup, and they load it up. Procedure is simple and painless and the staff is ALWAYS pleasant. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I would highly recommend shopping here.