Lacey Hartzell
GBI worked at Giant Eagle in Indiana PA… I worked at Giant Eagle in Indiana PA for about a year. My first issue with Giant Eagle is the cleanliness. There is still black mold in all of the drink coolers by the registers, and this was discovered in the summer of 2022. When other employees and I brought the issue to the prior store manager, Jim, we were told “it’s being taken care of”, “it’s not a big deal”, and “clean it yourselves. After the company switched to corporate everything got worse. We got new managers that are rude, disrespectful, and unfair. my hours were cut significantly and i was constantly belittled. The new manager Stephanie made up “new rules” that were just ridiculous. For example, I was a cashier and I always kept my personal belongings on me, and under my register because other staff members were having issues with their stuff being stolen. One day I get to work and out of nowhere Stephanie comes up to me and tells me I can’t have my things on me and they need to go in the “computer room”. Keep in mind, as an employee and not a manager I do not even have access to this room, so why would I put my stuff there? I could keep going. It’s ridiculous.
Joyce
GBI purchased gift cards and they did not… I purchased gift cards and they did not work. Received the activation code but when trying to use them was told no money on them. Now Giant Eagle is giving me every excuse not to refund my money. They continue to tell me different dates when I will hear back from them. I have been trying to get this resolved since May 3rd. Do not purchase gift cards from them. Supervisor Beth was no help at all. Nor were any of the customer service people.
t McCrate
GBI've tried 3 times to get my issue with… I've tried 3 times to get my issue with my Advance Pay account fixed with no success. Giant eagle has the worst Customer Service department I've ever dealt with. Even cell phone companies aren't as bad as Giant Eagle. Everything is set up, so their CS department tells me, but I've tried 3 times to use the Adv Pay at the GetGo pump with no success. Giant Eagle CS depart would not help me, they told me it was a GetGo problem. I went to Get Go, they told me I had to go online to get it fixed. That sure was a waste of my time. Terrible company to deal with.
Angela
GBGiant Eagle grocery store Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Excellent Customer service. Spacious and very clean store. Fresh food.
Shakila Razack
GB5 ⭐️ Giant Eagle , Lear Rod , Avon Lake,OH -44012 🇺🇸 5 ⭐️⭐️⭐️⭐️⭐️ Our Avon Lake Giant Eagle 🦅 on Lear Road , Avon Lake, Ohio , 🇺🇸 is the Best ❣️ Brian , The produce manager is simply the BEST 🥰 Goes over and beyond to help me the customer 🙌 The Manager is always there if you need him , listens and addresses all our concern 🙏🏻 I use My friendly Giant Eagle Pharmacy for all my prescription needs . The Pharmacist & Staff are very professional & friendly. In fact I am going there tomorrow for my flu shot, and my Moderna Booster 💉 ouch 🤕🤞😓 We even have a StarBucks inside our Giant Eagle ☕️ I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980’s . Our only son was born @ Magee Womens Hospital in Pittsburg . Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between … 💗 Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store 🏬 Plz don’t forget to sign up for the Giant Eagle Rewards Card . Namaste 🙏🏻