Awful experience Awful experience. Emailed, called, and texted and still have no reply but would continue getting emails asking me to rate the customer service I didn't receive. My baby wouldn't touch the food and half of the "sealed" product spilled all over.

Wasted money Very bad company. they change your order according to their stock without asking you first (they usually send soups instead of more expensive items), the food is not good, bad service, money wasted.

Yumi is a great company that cares… Yumi is a great company that cares about what I feed my baby. I like the fact that everything is organic and I can trust that my baby is getting the best nutrition available, and ingredients that are fresh and wholesome. Yumi is also very responsive if you have an issue with your order. We had two boxes ship with issues when they arrived, but when I got on the chat with Yumi, they handled my account and immediately escalated the issues. The only downside of the two encounters is that because Yumi prepares enough food for the boxes their shipping that week to prevent waste, if you have an issue there isn't a way to get another box for the week. We've supplemented with different food we purchased at the yumi shop, but it is a let down when it happens.

Unreliable to feed your baby Placed my first order and the shipment is late according to the date it said it would arrive (shipped outside of their shipping window) so the food is bad so can’t feed to my baby. Called customer service they offer my credit back. I asked them to ship me another food package instead because I need the food for my baby. Rep said they’re sold out. So how are you suppose to rely on this device to feed your baby. What a horrible experience!!! How can a company run a business and spend all this money on targeted ads and yet be sold out of food

It’s very challenging to find a premade… It’s very challenging to find a premade snack for my toddler that is made with clean ingredients! Yumi checks every box and tastes so good! My daughter is obsessed and always grabs the box out of the pantry to ask for more! We will continue to buy all Yumi products. We started at the puffs and are enjoying the toddler snack bars now!