Outstanding delivery service! We tried delivery.com last weekend for the first time. Our experience was so positive due to our awesome delivery driver, Cathi! We live deep in a snowy/icy canyon in the Rockies so the drive is a tricky one. Cathi arrived when expected and was a ray of sunshine - so pleasant, upbeat, friendly and professional. She’s a true Rockstar and such a great representative for delivery.com. High five to Cathi! Because of our outstanding experience we’ll be using delivery.com exclusively from this point forward. (Hopefully we’ll get Cathi again!)

terrible service terrible service, terrible customer support, terrible infastructure. there is zero reason they need a pickup option for a third-party service called "delivery.com." tried to fix my order but FAQ says to contact merchant yet merchant can't do anything since it's ordered through a third party service.

DO NOT USE THIS SERVICE I was trying to send food to someone in the hospital. I placed the order an hour before the restaurant closed. The order was taken and I was charged immediately. The first delivery driver canceled and they could not find anyone else to make the delivery before the place closed. Rather than reach out to me, I had to call them to find this out. I asked to speak to a supervisor and was told one would call me back within twenty four hours. It has now been over a week. To make matter worse, I later received an email claiming that they didn't complete the order because the restaurant closed early, which is clearly a lie.

One of the worst delivery food service… One of the worst delivery food service platforms I’ve ever used. If there is a problem with your food they will not refund until they speak with the merchant if the merchant lies about your food or order they honor their response and not the customers. Will never use them again I’ll continue to use grub hub

Useless bunch tossers Waited 30 mins for food, food was cold. They forgot my burger had to drive and get it myself waisting time. Never using again.