terrible service terrible service, terrible customer support, terrible infastructure. there is zero reason they need a pickup option for a third-party service called "delivery.com." tried to fix my order but FAQ says to contact merchant yet merchant can't do anything since it's ordered through a third party service.

Outstanding delivery service! We tried delivery.com last weekend for the first time. Our experience was so positive due to our awesome delivery driver, Cathi! We live deep in a snowy/icy canyon in the Rockies so the drive is a tricky one. Cathi arrived when expected and was a ray of sunshine - so pleasant, upbeat, friendly and professional. She’s a true Rockstar and such a great representative for delivery.com. High five to Cathi! Because of our outstanding experience we’ll be using delivery.com exclusively from this point forward. (Hopefully we’ll get Cathi again!)

Extra charges after purchase is made Extra charges not listed while making the purchase and then when I called customer service to inquire about the charges, they hung up on me to delay the cancellation until it couldn't be made. It was $2 but they hope you won't do anything about it. Super sketchy. Don't use delivery.com

DO NOT USE DRIVERLY APP FOR… DO NOT USE DRIVERLY APP FOR ANYTHING!!!! I paid $17.99 for these people to contact Lyft on my behalf to reinstate my driving privileges with them because of false customer complaints! I had to ask 3 times for them to send me a copy of the letter they sent to Lyft, and after I read it it was a complete embarrassment! They misstated facts that I provided to them in writing, the letter was written in broken English, so unprofessionally written and a complete embarrassment on my behalf! These people DO NOT know what they are doing and even if you told them how to do it right, they still would get it wrong!

Wrong item again Spent almost $100 for 3 meals delivered from Red Rooster, of course they got the order wrong, again, i don't know what to suggest to improve as it keeps on happening. Just to add to it, they put too much water in the mash potatoes, more like a soup than a mash. My solution to fix the problem is to not order from there again.