good service overall good service overall, i do believe some pointable offences assigned to my drivers are sometimes a bit harsh though, especially when doubled up on. For example when a driver is following too close and gets points for late response as well. I will accept the following distance points but I do feel the late response points are over kill. Thank you have a great weekend

thx lytx just printed off what your… thx lytx just printed off what your camera does. thx for posting that you snitch on drivers for smoking or eating and drinking behind the wheel. reguardless of what you may think that is not illegal to do. This is a can of worms that you opened. Eating and drinking, as well as smoking is not distraction. However reporting this so called bad behavior to companies is an invasion of privacy. if my company calls me out on that or because i may yawn while driving, I predict a nice big lawsuit worth millions of dollar will be on its way to my pockets. i do not approve or give consent of my biometrics either. it may be legal in ca. but my privacy is in the constitution drive cameras are not. i suggest you keep your cameras to detecting holding a cell phone or bad behavior such as speeding. keep your cameras off my smoking or eating and drinking

Does NOT stand by product We were told cameras would work in older equipment, even supplying them with Make, Model, Year and Vin#, FYI, they do NOT. We had a couple of incidents and the cameras FAILED to record anything and customer service from Lytx was non existent. They are only after the money and the sales, with absolutely NO customer service or retention in mind. I would rate them a negative number if rating would allow.

Customer service and tech support are… Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

Easily the worse experience and talk… Easily the worse experience and talk about over promise under delivery. It is a pain to change or do anything to your system without calling customer service. When you do, they send you to an aggressive offshore call center. This company is 100% cheap and give you the worst product after you sign a contract, go to any other company, Im going to break the contract and possibly sue based on them not being able to record an accident that happened.