I open a account awhile back for my own… I open a account awhile back for my own business. Not long after I decided it wasn't for me. So I called yelp customer support and told them I wanted my account cancelled. They told me they would do that and there would be no charges to my bank account. Well about a month later they took or should I say stole $144.00 out of my account. I called them again and they said well you'll have to submit a payment invoice refund request. So I said okay but y'all took money from my account when I was told you wouldn't. So I ended filling the form been 3 weeks still no answer back from them. I don't recommend anyone putting your bank card on this app. Don't even use this app honestly bad business. I recommend you using goggle for job postings way better.

The Company YELP has STOLLEN money from… The Company YELP has STOLLEN money from my bank account for the second time. I opened my store front business in Nov. 2023, for which I received a $300+ credit for advertisement on the Yelp platform. I explained to the Rep that the business was on a tight budget and to end the advertisement and billing immediately after the promo credits were depleted. A few months later, my account was debited from Yelp without my permission. I called Yelp to express my dismay, they agreed and refunded the money immediately while making sure that there was no standing agreement for any further debits. Today on April 29, 2024, I got a debit for $412 from Yelp. I contacted the Yelp company and spoke to Darcie, who stated that she was a manager, and that she would not refund the $412 until I completed the appropriate paperwork, which would take 3-5 days. I explained to Darcie that I am a small business and that the money that Yelp debited from my account was for the payment of my utilities, which would now be disconnected if they don't cancel the pending debit. Darcie replied, " I've checked the notes and I see where you previously cancelled the service and I see where we gave you a previous refund, but it looks like it was restarted either online or on the App so we can't issue a refund until you complete the paperwork explaining why you want a refund." I explained to her that that must have and had to have been a mistake on their part as it was before, because I have not accessed neither the app nor the website in quite a while. She said that people call all the time and say what they didn't do so you must fill out the paperwork and the billing department will review it. I spoke with Darcie at 3:29 pm on a 42 minute phone call on 04/29/24. This was an illegally debited transaction from my account. I did not authorize Yelp to access my account under any circumstances before nor after the initial promotion that I was given in November 2023. Darcie was very nonchalant and very unwilling to help bring an end to this situation involving this illegal transaction. I did Not have to complete paperwork for you to STEAL my money, and I KNOW you can refund it without paperwork because the LAST $100 you stole from my account you refunded back to me the day that I called. I have filed a complaint with the Federal Trade Commission.

They never remove fake reviews. They never remove fake reviews. Yelp users are the most miserable people. I wish I can have my business removed from their stupid website. Worst customer service ever!!!

AJ Lawnmower Repair Service AJ Lawnmower, Inc in Villa Park failed on several levels on tuning up our lawnmower. First time I used the lawnmower after getting it back from them I check the oil and there and there was barely a reading on the dipstick. So, whether they changed the oil or not is now very questionable at best, but they definitely didn't refill the oil. Thankfully I checked it and didn't assume they did their job correctly. Additionally, I hadn't seen the mower prior to the "tune-up" because it was given to us by my father and went from their house to AJ's. When I got it back, I noticed immediately how worn the front tires were (it's a self-propelled mower). They were totally bald and one of them was cracked down the middle. When I talked to them about these things I was basically blown off. I would have expected a phone call regarding the tire. They called when they wanted to replace parts on our generator that they were also "tuning up". Now, I have to bring it back to someone (will not be AJ's) to replace the tires or find someone that will come to our house to replace them. Very disappointing experience.

This is for yelp-biz / Negative -10… This is for yelp-biz / Negative -10 review - pushy sales people for ads - ads cost quite a bit compared to other platforms - took down 7 legitimate reviews for my small biz that I have had overtime - does not support small business growth unless you shove money into it. Changes information on my profile without my knowledge. Just wow… cant believe they are even functioning