Yelp

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1.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

10.00%

1

85.00%
About Yelp

San Francisco - User Reviews and Recommendations of Top Restaurants, Shopping, Nightlife, Entertainment, Services and More at Yelp

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Olamide Mobolaji
CA

Yelp is a SCam, Fraudulent and Thieving Company. Stay away. I enrolled on April 17 and inputted my credit card details after multiple calls (over 15) and attempts by customer success agents of this organisation. I was made to believe I have until May 1 to try it out and see before I start paying for the adverts. I was meant to be on a trial period till May 1 but they fraudulently passed charges to my card on April 26. To my utmost surprise, I got a credit card bill of 191.57 on April 26. I was livid because I have not even gotten a successful contract from Yelp, just many questions from likely customers who did not follow through (I won’t be surprised to discover it is agents from this organisation posing as customers because I get maybe 1/2 question in 2 days. I have gotten 13 inquiries so far, no one actually opted to contract). Yelp has decided to not respond to my requests for refund and this is the same organisation that kept calling me everyday of the month until I subscribed. Worse, they have refused to remove my credit card details from their billing page. And there is no option to delete card details on the page. I believe this to be deliberately fraudulent and I advise others to proceed with caution. Right now, I am still waiting on this organisation to refund my 191.57 passed before the billing date, and also delete my card details from their page. I got the response below from a Rep and I am still fighting them to refund my money. I have reported to my bank too to dispute the transaction. *** Hi ***, Thank you for your time today - we’re sorry to see you go. I just wanted to follow up to confirm that the following products for *** have been cancelled as of today, 4-29-24: Yelp Ads with a $15 daily average budget Upgrade package at $4 per day Please note, your campaign is billed in arrears so you’ll see a bill processed on the 1st of next month for the paid services provided prior to this cancellation. And, if you change your mind, you can restart any program at any time by clicking on the Yelp Ads tab on the Yelp for Business Owners page (biz.yelp.com). Thank you for working with us and please reach out to us at (855) 380-9357 if you have any questions - we’d be happy to help! All the best, Lin Yelp Customer Success *** Never again!! This company needs to be taken down. I wonder how that can be. They have a planned strategy to steal from business owners, including being unable to remove your credit card from their billing page. This is so wrong.

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Kathleen Overton
GB

Philips Creasy Landscape Chattanooga Tn Really bad service, owners John Creasy and Michael Phillips don’t care about customer satisfaction-they will definitely take your money

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Dennis L
GB

Another victim of Yelp’s scam I strongly advice to everyone out there to look for everything that Yelp does not represent. Look for trustworthy, honest and reliable companies as sources of information. I’d rather got for word of mouth, google reviews, trust pilot or site jabber…

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Rita B.
GB

They’re scammers!! They’re scammers!!! I own a business and they tell you reviews are automated and can’t control anything when all they do is lie and take your money buy forcing you to place ads. The reviews that they approve are all fake and the legit ones are never approved! I spoke to a guy name Cody and he was so unprofessional! He told me I can speak to her manager and email her at “mad at yelp.com”. Obviously that is fake! He should be fired!

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C ANN
GB

I am very disappointed in Joel Olsteen… I am very disappointed in Joel Olsteen ministries. They advertised getting a 2024 calendar when donating any amount. I did my donation and have been calling for 2 months about the calendar. I am always brushed off by them simply saying they can't find my donation. My bank shows the withdrawal coming out. I think this does not look very well for the people that work there. No one will respond to me at all.

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