I have ordered from the new Ancaster… I have ordered from the new Ancaster Ontario location at least 6 times for lunch Quality, portion and value have always been top notch, especially the bowls And they can easily make for 2 lunches with cost under $20.00 total Mostly order the chicken which is best on the menu (have not tried fish) Only sub par experience was the Barbacoa Beef which was far too salty Lot’s of other options though and I am a fan

I went to the Bartlett Street location… I went to the Bartlett Street location in Beverly mass. They were out of meats. They were out of rice. They were out of just about half of the food, including the beverages machine was out of order, but that cashier continued to let me buy a drink. The location was a total disaster, with trash everywhere, including the tables and the floor. There was no trash barrel, available to dispose of the trash. When I did place the food order, the serving was minimal. But yet they chose to charge me full price. Including a drink, which the machine was not operable. I would not encourage anyone to step foot into this place. The employees don’t care, the manager cares less, and it reflects on the way the business is being run, and how the business looks. The place was disgusting. This will be the last time I step foot into any chipotle location.

Chipotle vacaville CA sucks and their… Chipotle vacaville CA sucks and their customer service is same as not existing. I placed an order and it says delivered which is not true... I look everywhere and I found nothing. Chipotle will not help in any way. This is sad as customer service hangs up on you and live chats support just read your message and won't respond.

Chipotle is becoming CRAPPY (you all know what i mean as certain word are restricted) Chipotle got to point they don't care. Multiple locations i experience they are running out items. And when you ask substitute then the answer was RUDE like "NO". recent example at Terrell, Texas location last weekend was, i ordered Vegetarian Bowl, to my surprise the veggies were completely out which i was not told until after rice was filled in bowl, so i asked can you substitute with Guacamole which is extra charge. response was NO

I placed an order online I placed an order online. I went through the payment process and the whole 9 yards but never got my food. I went to the store to try to get this resolved, and even though I showed proof that I was in contact with Customer Service, the manager would not do anything to help. I called Customer Service and they saw the problem. The problem was in the app which was no fault of mine. It took 2 1/2 hours before I was able to get food. Neither the manager or Customer Service offered any compensation. I think that’s ridiculous because it took 2 1/2 hours to get food from them. I was paying $25 on top of what it cost to get the food in the store. I don’t think I will ever use them again.