Don’t recommend I signed with TTE last spring to start what they call a “turn key” business. I invested a large chunk of my savings into this and I feel I was deceived and manipulated. Desiree claimed we would be bringing in upwards of $200,000 a year plus an extra $8,000 a month with the new GFO. She also claimed the business would run itself which couldn’t be farther from the truth. We have been in business for 10 months and have yet to make a profit. Not without lack of trying. We have had zero support from TTE and the training was outdated and unfortunately the staff are under qualified in my opinion to be teaching people how to run a Restaurant Delivery Service. They are all very nice but very young and don’t have any experience or expertise in this business. The communication throughout the whole process was terrible and we were basically left to figure things out on our own. We were rushed into launch without any real idea on how this business worked and how to run our software. There was no one to reach out to when you had questions. You would get a voicemail or the secretary would tell you they were busy and to put in a ticket. The marketing materials are generic (vista print) and used for every client. There is no originality and if you are in the same area as other TTE clients you all have the same materials and press releases. For all the money you are spending they should at least give each RDS original marketing. It is embarrassing and takes away your credibility as a non franchise local service. A lot of the items they provide in the package are useless and they buy them right off of Amazon. You can start your own RDS business for a fraction of the cost they charge you. They are taking peoples life savings and setting people up to fail. I absolutely do not recommend Time to Eat Delivery. Please do not give your hard earned money to this company.

I am so frustrated and dissatisfied this was a bad investment. First off, I think the Training and Customer service for Time To Eat Delivery is excellent. Now Deliver Logic, the Software company not that great. I have already been a business owner, know the tax laws and payroll laws, and did my homework on the delivery business. I did make them change the Employee Hand Book to read "Contractors Hand Book" and change the verbiage in the handbook because I am giving drivers 1099's; they can't be employees. TTE employees respond fast and try to help the best they can, but I don't think any of these TTE employees have run a business before. They think all you need to do is work hard. Yes, that does help, but that is not the only factor. I busted my butt to get restaurants to sign up for me. I spent $$$$ in advertising to get customers to use my app. Now, after over a year in business, I don't think the company overall can make enough money to live on; it will take a long time to make a salary like 13 years. I bought the company for $55K and invested $100K in advertising, employees such as a Marking professional $2,000 salary a month that worked part-time, and an IT installer of tablets or hooked up Chowly for $18 per hour as needed bases about $400 a month. It is tough to get restaurants to trust and sign up with you and to stay with you. If you do not bring in business, they get rid of you in a month and turn off your tablet. I only get orders through Google Food Orders. No one orders from my Time to Eat App. So if the company doesn't use Google Food Orders, then I can't do business with them. I even offered free delivery to my customers for a year to the first 100 people that signed up. No customers nowadays order from apps. I ask customers how they ordered, and they just say "Through Google! I don't want to deal with any apps." Door dash and Uber have the same problem. Maybe 3% of their customer order from their apps. Everyone in my area of California orders from GFO (aka Google), which is off Google. They Google the restaurant and click Order Online. Another thing is I don't get enough delivery orders now that Covid is not a big deal. I do get Walk-in orders, but Delivery Logic, the App company, will not let me markup Walk-in orders. How Delivery Logic can dictate how I can run my business is mind-blowing, but they can because you use their dispatch services and software and App. They can tell you what you can charge and who you can sign up on your website. This isn't fair I still get charged for it running through my business. After Google takes 10%, partnered restaurants take their percent; and Deliver Logic takes their percent, credit card companies that their percent. I might have 6% money to work with to pay bills. I had to pay a good driver stand-by to pay $150 a week for sitting around doing nothing to keep a driver in an area I was not close to myself to do the driving and to keep his App on. Now, I have it farmed out to Uber or Doordash and no longer have drivers because I couldn't afford to pay stand-by and the monthly bills. I don't have time to keep hiring drivers because I don't have but a few deliveries a night. Overhead is not taught in the training package. There are bills like mailboxes, licenses, Insurance, and Credit cards for office supplies and meals for eating at the restaurant you are hoping to get business to have a meeting, and paying me a little salary is a joke! I am afraid trying to get my $155k back will not happen unless I bust my butt for the next 20 years. I just ran my first full year with TTE, and my financial statement says $5,500 positive for 12 months. This is inaccurate because the darn report doesn't have overhead costs. So I have to use another Accounting software to do my accounting. It is more like negative $150k. I calculated it out, and you will need over 1000 restaurants to make $50K a year, but this doesn't count your overhead cost. Overhead Cost: Gas, any driver's bonus, mailbox, Insurance, license, accountant fees, and your salary. I busted my ass and only got 90 restaurants to put their faith in me. I won't give up because I might have to go to other rural areas that Doordash and Uber don't go to as much. It might take me 13 years to get 1000 restaurants, that is what I calculated, and make $65k and under 20 years to get my $150k back. My only problem is I have to be the darn driver or ask the family if they can help. It's tough when you need to make $$$ and a living, but you only get $400 a month to work with. How do you do this and a job? I am not satisfied at all with my investment. The competition is too great, and customers are too dumb to use the App and get free delivery. Thank God, or I have a bigger loss. The biggest problem is everyone has their hand out, taking my little 10% that I charge the restaurant and the 10% I charge the customer. I mean mainly the Delivery Logic and Google!

Great Opportunity If You're Willing to Work Hard I started working with TIme To Eat a little over a year ago. I would not have been able to start my delivery business without them. Their team is responsive, helpful and professional. Starting a business is never easy, and my journey hasn't been easy. I didn't expect it to be. I feel too many people pay TTE their fee and think a business will magically grow with little or no effort on their own part. TTE gives you the tools and a roadmap, but you have to choose to use those tools and follow their path or do it your own way. Every market is different, and an entrepreneur needs to be flexible and able to make decisions that will work for their unique situation. One should not expect TTE to hold all the answers in their hands. I didn't follow everything TTE told me. I started down their path, and when I met with restaurant after restaurant, I learned their needs and started doing things differently to accommodate them. A business owner must be 100% accountable for their business. When I read reviews blaming TTE about their own failures, it is clear to me the real reason they fail is lack of accountability. Time to Eat points you in the right direction. You have to bust your butt to ensure you arrive at your destination. If you're not willing to work hard, don't sign up with TTE. Don't start your own business. Continue being an employee and procrastinating on someone else's dime.

I would do it all over again with Timetoeat My experience with Timetoeat has been great from the get go. It’s not a fraud it’s a real company and I have been to the main office for training myself. The staff is great and my business is doing better than I expected. I had my investment back in less than a year which is incredibly fast for those who know how real business works. I see a bunch of negative reviews pop up all within a week after years of positive customers. That looks more like a fishy campaign than a true reflection on Timetoeat

This business is NOT turn key and it… This business is NOT turn key and it takes ALOT of work to make a little bit of money. Time to Eat Delivery does not know how to run a delivery service but they actively sell the business model. This is not the first time Desiree Malek has sold this model. Buy nothing from her, she's a con-artist. She has sold this failing model under a different name before and closed it when the pressure got too much. The owner of the business does not even operate a delivery service herself. They are closing their doors AGAIN! The dispatch team is awful. Drivers have to go through hell with the dispatch team to get an order. This business does not work well. Sure you will make money...less than $10 after fighting with dispatch for an hour or two. What a waste of time and money. ALOT of Money gone. If you want to get into delivery, work directly with a dispatch team. Do not buy it through a business like Time to Eat. You will be throwing money away.