Glenn St.Romain
GBWHAT A DAMN RIPOFF! I saved for 40 years and put my savings into this "wonderful company!" Desiree called me and set up everything. They had all their stuff together. They set me up with a great business. I started it all with a small down payment and monthly payments. I paid for 5 years, then suddenly. I was no longer getting responses, as soon as I was ready to pay off the business. I emailed, no answer. I called all the numbers, no answer. I researched online. It seems that they have gone out of business with my life savings. PLEASE DON'T WASTE YOUR MONEY!!! ANYBODY HAVE ANY INFORMATION CONCERNING THIS FRAUD, contact ME! Thanks, Glenn
Kat M
GBDon’t waste your money and time with… Don’t waste your money and time with TTE. Their training and resources are archaic and are not up to par with current technology. The 8-weeks of training is not actual training. They give you one module per week to work on your own and will not let you advance to the following modules if you finish early. They insist on having your software training the week before your soft launch and expect you to know everything you need. Once you launch, you’ll look like a complete moron to your restaurant owners when you can’t answer their questions to issues or concerns about the DeliverLogic software they’ll be using. Apparently, I was their only client who has ever wanted to receive the software training well in advance and for me, I wanted it on day one. You’ll also rarely hear from them or get responses from emails or phone calls. Their continued support after you launch is you submitting a ticket for help and hoping they’ll respond in time. If you get a hold of anyone by phone, they’ll tell you they’ll look into your issue and never get back to you until you ask about it again. Or they’ll just tell you to submit a ticket for your issues. Their market research of your area is only done on the population size of your zip codes or on information that doesn’t help you succeed. Clients struggle when competitors such as Doordash, Ubereats, etc. are already in their market that they fail to tell you. They give you a budget of $2000 for advertising which is not nearly enough to get you started when your competitors spend millions to advertise in your area. Our local radio station alone costs about $450 per week to advertise with a 10 week commitment and other advertising companies charged well over $2k for any service. When you tell TTE you’re struggling and overwhelming stressed out, they will offer their help but turn around and ask you, “How can we help you?” and, “Tell us what you need help with?” Clients have no idea what they need help with when they’ve never owned a business themselves. It’s not that TTE won’t help, they don’t know how to help. They are not staffed with experts or experienced professionals who have owned businesses and know tax laws, accounting, or IRS requirements. They simply tell you to hire a lawyer and CPA, which for clients, are unaffordable since they’ve already paid TTE their life’s savings from 401Ks and retirement accounts (TTE’s lowest package is currently $54,500). They have no references to any potential or major issues you might encounter. They advise you to hire individual contractors for drivers but they give you hiring documents like an “employee handbook” which the IRS clearly states that if you refer to them as an employee and require them to be uniformed, they must be classified as W2 employees. Additionally, you will not receive all the materials in your contract unless you ask them about it. Had I not done an inventory before I launched, I would have never received my printers that were included in my package. Don't make the same mistake I made. I wasted $54,500, which was their regular package at the time.
Ari Green
GBI would do it all over again with Timetoeat My experience with Timetoeat has been great from the get go. It’s not a fraud it’s a real company and I have been to the main office for training myself. The staff is great and my business is doing better than I expected. I had my investment back in less than a year which is incredibly fast for those who know how real business works. I see a bunch of negative reviews pop up all within a week after years of positive customers. That looks more like a fishy campaign than a true reflection on Timetoeat
Sam
GBA great experience to say the least! It has been a great experience being involved in the Time To Eat Delivery business creation process. All of the products and service that you sign up for at the start are met, but the greatest aspect of Time To Eat is that the creation process is tailored to what you want for your business, whether it be in regard to website or logo design or the business model. Each business starts as it's own and grows into it's own, and Time To Eat is there for expert advice and assistance throughout the whole creation process, and will put in the work until what you envisioned is what you get. Time To Eat Delivery is great!
URSULA
GBThank You Time To Eat Delivery I came across Time To Eat searching for a business I could start that would help others myself and my community , I don't have a dime to lose so I did my research and found Time To Eat to be a reputable company! So I got my cash together and here I am on this new journey in life and I just want to say" Thank You Time To Eat Delivery for amazing service and your knowledgeable staff that I now call family I have learned so much from the training modules and the zoom training meetings and I am eternally grateful for the keys you have given me to run a successful delivery business. The whole team has been so very accommodating and always there when I need help. May 9th I had the opportunity to go to the home office, meet the staff and do some training ,they are young geniuses! I was so impressed with their expertise , professionalism friendliness I did not want to leave ! My representative came down to form restaurant partnerships for me this past week so I went with him to learn all that I could learn, by day 2 I was able to walk in a restaurant and form a partnership with what I learned from my rep! I was bursting with excitement! I will be doing my soft launch soon it is more like a test drive where friends and family place orders so we can check for glitches and make sure all of my software is working properly before the full launch which I am grateful for because it gives us the opportunity to fix anything that needs to be fixed! I want to thank Desiree Malek Crouse she has a heart of gold ! and goes out her way to assure your success ! I want to thank the whole family team for all their dedication and hard work!