If I could give them a zero I would If I could give them a zero I would. As soon as my business was up and running a little they took off and went bankrupt. I have been lost for words I have lost a big chunk of my savings and they are no where to be found. Please don’t waste your time on this company. They don’t live up to their own words.

Don't recommend Time To Eat is I highly priced, highly overhyped business opportunity. I paid over $50,000 for this business opportunity. The training, which done largely by tutorial videos, many of which were outdated. They claim that this business runs itself. This could not be farther from the truth. I've been working this business since October 2021. My best week was 55 deliveries. There is no way that 55 deliveries per week will turn a profit. I knew going into this that I had a lack of business expertise and that it would not be easy. I figured since TTE would there to support me, that I would be in good hands. When I called for support and advice, all I got was smoke blown where the sun doesn't shine. I was told by a staff member that after 3 months that 30 deliveries a week was great. I didn't want a cheerleader, I wanted actual advice. Luckily I found a great support group via Facebook which has been very helpful in getting my business off the ground. So if you want to know how to start a SUCCESSFUL restaurant delivery business,do NOT go with Time To Eat. There are much cheaper options, and you can get better support elsewhere. If I could give less than one star, I would.

This business is NOT turn key and it… This business is NOT turn key and it takes ALOT of work to make a little bit of money. Time to Eat Delivery does not know how to run a delivery service but they actively sell the business model. This is not the first time Desiree Malek has sold this model. Buy nothing from her, she's a con-artist. She has sold this failing model under a different name before and closed it when the pressure got too much. The owner of the business does not even operate a delivery service herself. They are closing their doors AGAIN! The dispatch team is awful. Drivers have to go through hell with the dispatch team to get an order. This business does not work well. Sure you will make money...less than $10 after fighting with dispatch for an hour or two. What a waste of time and money. ALOT of Money gone. If you want to get into delivery, work directly with a dispatch team. Do not buy it through a business like Time to Eat. You will be throwing money away.

Don’t recommend I signed with TTE last spring to start what they call a “turn key” business. I invested a large chunk of my savings into this and I feel I was deceived and manipulated. Desiree claimed we would be bringing in upwards of $200,000 a year plus an extra $8,000 a month with the new GFO. She also claimed the business would run itself which couldn’t be farther from the truth. We have been in business for 10 months and have yet to make a profit. Not without lack of trying. We have had zero support from TTE and the training was outdated and unfortunately the staff are under qualified in my opinion to be teaching people how to run a Restaurant Delivery Service. They are all very nice but very young and don’t have any experience or expertise in this business. The communication throughout the whole process was terrible and we were basically left to figure things out on our own. We were rushed into launch without any real idea on how this business worked and how to run our software. There was no one to reach out to when you had questions. You would get a voicemail or the secretary would tell you they were busy and to put in a ticket. The marketing materials are generic (vista print) and used for every client. There is no originality and if you are in the same area as other TTE clients you all have the same materials and press releases. For all the money you are spending they should at least give each RDS original marketing. It is embarrassing and takes away your credibility as a non franchise local service. A lot of the items they provide in the package are useless and they buy them right off of Amazon. You can start your own RDS business for a fraction of the cost they charge you. They are taking peoples life savings and setting people up to fail. I absolutely do not recommend Time to Eat Delivery. Please do not give your hard earned money to this company.

Buyer beware! We started researching Time to Eat in May 2021. We checked reviews on the BBB. We watched all of TTE’s videos online and we were sold on the “Workplace Lunch Delivery.” After TTE was featured with Montel Williams on The Balancing Act, that sealed the deal for us. Little did we know, anyone can pay to be featured on The Balancing Act. We spoke with the financial companies that work with TTE clients and we were told that we would have no problem paying the loan back within the first year. This ended up not being the case. When we were eventually able to get financing on our own and start the training process, we had modules missing and there were not any modules on the “Workplace Lunch Delivery” at all. We were told “Workplace Lunch Delivery” was something that they do not recommend anymore. This was after we had already paid IN FULL and invested our time. After a few weeks of training, some of our supplies started trickling in. We were highly disappointed in the boxes that we opened. The tablet stands were cheaply made and embarrassing to take into our partnered restaurants. The candy jars, stickers that did not fit on the jars, and expired candy we received, was subpar to our expectations. Our brand colors are charcoal gray with silver lettering. The hats that we received were black with white lettering. The uniform shirts were the cheapest shirts possible and were not available in the size that we needed. As for the “design team,” everything was cookie cutter designed and looked just like all the other RDS’s from TTE. We were told that we would be able to customize our logo however, this was not the case. We wanted our font to match TTE Delivery’s branding. We were told this wasn’t possible and that we could not add anything else to the design. All of our marketing materials included a “launch” code for free delivery that made all of our marketing material unusable. The training for hiring drivers was poor and a waste of time. We did not get a business plan or handbook during the training process. TTE has very little knowledge of the restaurant delivery service and hospitality industry. Whenever a question was asked, we were met with “that’s a great question, let me ask the team and get back with you.” This sounds great in theory but we often did not receive answers to those questions. There was absolutely no training on finances at all. When setting up tablets for restaurants, TTE knew from previous clients that fake emails do not work, but continues to train new clients to use fake emails for software use which hinders business. The ads for Facebook were purchased for an area that was 30+ miles away from where were starting up and this was a waste of money. When the sales person came, we were told that we would have to pick and choose which restaurants we wanted because we would have more than 20 partnered restaurants to start with. This was not the case. In fact, we still do not have 20 and we are at our 7 month mark. We were told that if a restaurant refused to work with us, they could be added to GFO (Google Food Ordering). This is not ethical for good business practices. The sales person was unprofessional. He pushed his son’s graphic design services on us after we declined. He also got us thrown out of a restaurant from being too aggressive. While he was here, he engaged in several unsolicited conversations about weight loss. We were told that the app for our customers would be available in 4-5 weeks after our launch date. In reality, it was actually 3 months after we launched. We were told that by week 5 of training, we should free up our schedule or take several weeks off of work. At the time, we had a successful trucking company for almost 3 years. We communicated with TTE about the timeline of training and launching. We were very clear about the importance of following our timeline before the trucking company was dissolved. At first, we were bullied to start sooner than our projected launch date then because of the high demand of other clients starting at the same time, we were manipulated into starting later and told that it was unknown when we would launch, which was false. In short, we had a successful business. We took a step of faith and wanted to serve our community. We were taken advantage of and given poor tools and training. We were unaware of the extreme learning curve and due to this, we are unsure if financially we are going to be able to continue in this industry. The toll that this has taken on our marriage and our mental health has taken us to new lows. Buyer beware! Do not let them manipulate you. Do not let them gaslight you. -Casey and Colleen Wilson, Time to Eat Indiana