Accurate delivery time and more peace of mind I was informed that delivery time was approximately 4 to 8 weeks due to the ongoing pandemic. Received my order right at four weeks after ordering. I am very happy that I made my order just as the pandemic was getting serious. I also have purchased a good amount of survival foods from this company over the last four years. These long shelf life products are a backup to the packaged and canned foods that I obtained prior to the onset of the pandemic. I have seen first hand what has happened in disaster situations and learned that you cannot put 100 percent faith in the government's ability to help you out. It could takes months.

Horrible experience. caveat emptor! It’s been two weeks since I placed my order. No correspondence to indicate a shipping delay. Called and spoke with customer service who said it would ship last week. Still haven’t received my items and no follow up from the company. Horrible experience and terrible communication from company. Shop somewhere else!

I appreciated being notified of a delay… I appreciated being notified of a delay in the order. Soon thereafter, it arrived. I haven't yet tried the dehydrated chicken but whether good or bad, I will let you know. Very important to have emergency supplies these days.

I have been a customer since 2003 I have been a customer since 2003. I never had a problem got what I ordered expediently. They maintained my inventory for my convenience. Then a few years back they lost my inventory but I still got what I ordered expediently. This year I not only have lost my inventory but I am unable to figure out what I have received, what is on Backorder, what I have paid for, and I have received and been chargedfor duplicate orders. As a result I have started to order from other companies. What’s more EE does not carry as many FD items such as ham, pork chops, shrimp, cherries and several others.

Emergency Essential website is awesome Emergency Essential website is awesome. Many different categories to browse, and search is easy too. Lots of product information and articles on being prepared and recipe suggestions! I have worked with customer service people in past, very knowledgeable about products and willing to make amends for the rare incident something doesn't arrive as promised. Like too that I receive emails about my order.