I have placed 2 orders in the past… I have placed 2 orders in the past month and must say, I am totally delighted with everything, from the line of products, how well they are shipped, how fast they arrive and even correspondence with GS24. So glad I discovered GS24, now I can always have an access to some of my favorite German products while living in the USA. What a great company.

Super service Super service, response time very quickly. Shipment send swiftly. Love the customer service, I order from many German Companies, but Germanshop24, customerservice is outstanding.

Excellent service I have placed multiple orders and all, except one, were delivered without delay and in excellent condition. I had one order shipped and stuck at New York Airport even though my Airport is Washington DC. I can't fault them for it. Once the mistake was discovered the order was quickly delivered. I've recommended them to others and they have received their orders promptly as well. The only thing I would recommend is adding Baby Food products since they all keep asking if I know whether or not they carry items such as Brei and Formula.

Products with salmonella German store 24 sold me products infested with salmonella. Even after a big recall this store kept selling Kinder Schoko Bons. I tried to reach out to their customer service several times without a response Edit: I reached out indeed several times via phone call and left voice messages. Anyways, GermanShop24 refunded the money for the chocolate. A little note on the side. You may want to learn how to respond in a less condescending manner. Thank you

A taste of Germany delivered to my… A taste of Germany delivered to my door. My Stollen arrived fresh and delicious. Only negative thing I can say is DHL shipping was a total disaster. My package sat around here in Indianapolis for over a week due to a worker strike. My package arrived too late for my wife to deliver the chocolate "Katzenzungen" I want to give them for Christmas (she left for Texas 10 hours before the package finally arrived) This wasn't the German shops fault, but I will not order from anyone using DHL. DHL totally dropped the ball, and they were evasive when I called. The German shop however, promised to make things right. They were victims of DHL as well.