Germanshop24

P.O. 1444, 31310, Hinesville, United States
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4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About Germanshop24

GermanShop24 is a family owned business and was founded in 2007 by Stefan Kuehnert - originally as a hobby. We started selling over the internet in September 2007 after setting up the very first version of our online shop. The assortment back then was just about 250 products, but still we got in the first order just 2 days after the initial launch. During the following months, orders slightly increased to 5-6 orders per week and there was not much progress in 2008. In 2009 Katrin Kuehnert joined the team and we started to expand our assortment. At the end of 2009 we offered about 2000 different items - all available to be ordered. Orders also went up in 2009 to about 30 per week. In the years between 2010 and 2015 we nearly doubled our revenue each year and we now have a yearly sales volume of about $1.5 Million making us one of the leading online shops for German food world wide, even though we are specialized in shipping to the US. In 2015 we expended our business and now serving wholesalers in different countries including the US and China. We offer air and sea freight service for wholesalers and take care about fulfilling all legal requirements for the destination countries.

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Manuela
GB

Awesome customer service and attention… Awesome customer service and attention to details. The company is taking pride in packing/wrapping all the items. Shipping from Germany is faster then in country US shipping. Even had a small gift included. LOVE this shop and their goods!

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Eldon Eldred
GB

Excellent products and service Excellent products and service. Always the package arrived on estimated date or earlier. FedEx dropped the ball this time, package was in Frankfurt for a week, but once it started to move it was delivered the next day. Always a great pleasure to find most German products we miss from Germany.

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Janina Gonzalez
GB

Products with salmonella German store 24 sold me products infested with salmonella. Even after a big recall this store kept selling Kinder Schoko Bons. I tried to reach out to their customer service several times without a response Edit: I reached out indeed several times via phone call and left voice messages. Anyways, GermanShop24 refunded the money for the chocolate. A little note on the side. You may want to learn how to respond in a less condescending manner. Thank you

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Inge
GB

German24 is wonderful I have ordered my German food several times from the German24 online store. The last shipment was LOST from DHL and German24 promptly replaced everything without questions asked. I love this store and customer service. I will order soon again!!!

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Maria Wu
GB

Great products, reasonable shipping costs Got my order yesterday and I was very satisfied. The products arrived in great shape, even the chocolates were not melted when temperatures here in Texas are already high. Shipping costs were very reasonable when you consider it comes all the way from Germany. I paid about $30 for my 20lb order and it arrived with FedEx Express within just 5 days! Amazing! Thank you!

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