Excellent Customer Service I emailed the customer service team regarding a bottle of buffalo sauce that was rusted under the cap. I love New Primal sauces so needless to say I was a little disappointed. I received an email back the same exact day with an apology and explanation of the issue, as well as, an offer to mail a replacement bottle. This all happened within 3-4 days, amid a global pandemic. Really impressed with the response and will definitely be a customer for life. Thanks for making such great products!

Excellent customer care Excellent customer care I had an issue with a local retailer. I contacted The New Primal only making them aware of the situation. I didn’t ask for and wasn’t expecting anything in return. However, I was sent product for my troubles.

Absolutely LOVING all 6 of the products I ordered!! I ordered some sea salt jerky and the beef thins, which were both amazing. The beef thins are unlike anything I’ve ever had before, and (as advertised) they taste like a crunchy beef chip. I also got 5 different sauce/marinade/dressings: the citrus zest, almond butter tumeric, sriracha tahini, buffalo ranch, and medium buffalo. The citrus and almond butter tumeric are both amazing marinades and sauces for chicken. The sriracha tahini made for a great dipping sauce for chicken as well, and I could see using it on a lot of other things like veggies, etc. the buffalo ranch tastes okay as a dipping sauce, but the consistency of it is a bit off. If you don’t look at it, it tastes alright. I haven’t tried the buffalo sauce yet. Bottom line is that I would easily order ALL of these products again! In fact, I already ordered over $120 of the different meat products again last night, because I want to have a stockpile - they go really fast!!

no complaints no complaints, u did great, customer service, good quality products.

New Primal Continues To Impress I love all New Primal products and keep them regularly stocked in my home, but their buffalo ranch dressing is my new obsession. It is absolutely perfect. It is the best buffalo flavor taste I’ve ever had and mixed with the ranch, it takes it to a whole other level. I cannot recommend it more! It shipped in a very protected box as well, so it arrived in perfect condition. Their new products keep getting better and better.