Good Pricing, Poor Availability. The pricing is great, as well as the flat shipping rates. I can only give an average rating because the great pricing is heavily outweighed by the lack of in-stock availability of parts. All points has at least three warehouses and I can't seem to get my orders to ship from one warehouse, or avoid backorders, because not all of the warehouses have the items. Keep in mind that I am only ordering small quantities. It's frustrating because Parts Town will have hundreds of the same item, but at double the price and I am forced to buy from them because they have the stock.

Good value, order portal needs improvement Pricing is competitive. Your shipping packaging has improved over the past year. The number of characters allowed for the PO field is limiting. The PO we enter gets cut-off during shipping process. Need to respond to RMA and quote requests. Inconsistent. We should have the option to select shipping urgency (regular or express) from the online portal without having to call it in

This company is great with providing… This company is great with providing competative pricing and getting parts shipped out same day. Very happy with our account at this time.

Hopefully helpful suggestions Nice, friendly consist service. I only wish that some items were a little less expensive so that I would not have to purchase at local hardware stores. Items such as gas hose, valves , and general installation hardware.

The Best Commercial Kitchen Parts Company out there AllPoints has been our go to for commercial parts since 1998 ICS is who you were when we started doing business with you and you have improved over the years. Free shipping on Back orders is HUGE and your CSR's are terrific. The fact that you base our discount on ALL parts we purchase not specific manufacturers is is amazing as well. It's obvious that Partstown could learn a few things about customer care from you all. To be honest I told them that. If you want to learn how it's done model your business after what All points does and you'll succeed. Thanks for continuing to help the service company make a living, we notice and we appreciate it.