Terrible customer service I recently placed an order that went to the my old address. I called and was inquiring as to the policy when this happens. I really did not expect you to eat the cost and reship due to my error. However I was expecting a little compassion or consideration. The person who answered the phone sounded like they they had either just woke up, were on drugs or had a severe flu.They did not care whatsoever about the mishap. I asked if there was at least a discount code or something I could use as I was going to have to order again...which doubles the price for me. She said no. She said reshipping was not policy and the company would not do that either. She said arrogantly and insultingly that the website asks to confirm the address multiple times before placing order...like I'm an idiot or something. Your customer service is terrible, non caring and smart-ass arrogant. I said I think I will order from another company who at least acts like they care. She responds with okay...bye. Who is this person you are actually paying to do customer service? Not sure it's possible to make a worse choice. The person who answered my call literally makes me nauseated and my skin crawl. Expected a lot more from Herbco.

Wonderful, freshly dried, fragrant herbs and great prices. Wonderful, freshly dried, fragrant herbs - exactly as promised and then some. These are some of the best prices I've come across from a US-based shop, and their shipping was faster than anyone else I've ordered from. I wish they carried every single herb I need, but they carry a great deal, so I'll definitely be back.

Quality herbs. ok pricing Decent place I came across to buy fresh herbs at ok prices. The customer service is knowledgeable and friendly. The shop smell is fragrant enough to give you that sweet happy feeling.

The website is easy to use The website is easy to use. The products are an impressive spread. I was hoping to get my spices on Saturday to start my holiday brew. They showed up on Monday, so I will have to wait until Friday to do my thing. Not complaining, just cutting it too close for my comfort. I give them a 4.5.

Not the best Stevia I've tried Not the best Stevia I've tried. The best Stevia is fluffier and more dank. A bit less dry. And a lighter color, a light green instead of a darker green, which this is.