Andrew
GBGreat Tasting Cold Brew! Shipping was a bit slow, but it was worth the wait! The cold brew has that strong and smooth flavor of coffee bean that a true cold brew drinker enjoys! I’m so shocked by the few negative reviews on its flavor; I am 100% certain these folks unfortunately don’t know what they’re talking about. Take it from someone who ONLY drinks cold brew over the last couple of years (unless I absolutely have to drink something else), this might be the best I’ve been able to put in my house and not seek out a coffee shop for in a long time!
Jennifer
GBPoor Customer Service I really do enjoy cold brew, and I found that the cold brew I received with the three-month subscription was quite tasty and had a generous amount of cold brew with each order. But I would much rather order cold brew from different vendors than with Cold Brew Co. Cold Brew Co. charged my card for ANOTHER three-month subscription after my original subscription had ended without any notice that they would be doing so. Each three-month subscription is $169.00 so it is quite a bit of money. It took several emails and messages to their Facebook page to get a response that there would be a refund. The refund was supposed to be processed at the beginning of December, but it is now the end of the December and I have still not received anything. I've asked for my account and card information to be deleted but still haven't heard from them at all. In fact, I logged into my account to see if there had been any activity, and it looks like there's another weird dummy/stand-in charge! Again, I really did enjoy the cold brew, but this is completely unacceptable, and a very certain way to lose a customer. I am so tired of dealing with this company, and I highly HIGHLY recommend looking for cold brew elsewhere. Update (1/3/2021): I was able to finally get a refund. If you're having issues, you should contact support @ coldbrewclub.co. In my opinion, this whole experience was not worth the hassle. Cold Brew Co. shouldn't be using your information to charge you for something you did not indicate that you wanted to purchase. I'm glad they got it fixed, and I hope they work out the kinks of their business.
Dennis
GBI can’t review the product because it hasn’t arrived I would love to be able to review the actual product, but I ordered it 6/6 and it hasn’t arrived. I did reach out and was told they are having trouble with my address ( I provided a PO Box and physical..). They use the USPS for delivery, so I am not sure why a physical and P.O. Box didn’t work, and why I had to call them to find out it was a problem... I will update once I actually get some product.
Christina Donati
CAAbove my expectations, seriously I'm usually pretty picky about coffee. I like it a very specific way, but I was extremely impressed with Cold Brew Club's coffee. It's super simple to just pour out some of the concentrate and mix in my own additives (I use almond milk and ice!), and it definitely went above my expectations for flavour. The only problem is I've left it in the refrigerator where the rest of my family can access it... and now they're hooked too! Definitely going to need to get more. We love it in my household!
Troy Thomas
GBThis was my first order This was my first order, not sure if I will order again. Coffee was alright , nothing to write home about. The order took longer than expected, and was warm when I got it. I live in las vegas its hot out but they say it should arrive cool. I wish there was clear information on the recommended mix of the coffee, I had to scour the website for the info. either print it on the bag or create a FAQ on the website. Great idea but needs improvement.