Received 2 packages of the exact same… Received 2 packages of the exact same candies inside them. Only 2 out the six were actually edible. My profile was set for sour and I received coffee flavored toffee hard candy, strawberry licorice rolls, and 1 sour blue raspberry belts. The blue raspberry belts and strawberry belts were like the best candies we’ve received. I hate how I couldn’t choose the candies my family and I like. Also I changed my address way in advance before package was sent out and they don’t redirect packages once delivered. I was only charged $80 for the 6 candies!!! Totally disappointed.

I’m not sure why it’s so hard to get in… I’m not sure why it’s so hard to get in touch with customer service rather it’s by email or calling I get no reply ever I’ve been trying to reach them for 3 weeks now due to USPS returning my candy box for not having a valid address supposedly however I checked my account and my address is accurate I’ve been tryna reach candy club to let them know about the error but I get no response via email and they are never available by phone they haven’t even considered giving me a refund I’m sure they got the box of candy back by now

Above and beyond! Customer service has addressed any concerns I've had. Super polite. Accommodating. I've honestly, in my adult life, never dealt with such a wonderful company that makes you feel like you matter to their business, the way Candy Club has! Bravo guys!(and gals). I appreciate all of the efforts put forth on my account. I'll definitely be recommending Candy Club to friends and family.

DON'T BOTHER!!! DON'T BOTHER! I CONTACTED CANDYCLUB VIA THEIR CUSTOMER SERVICE EMAIL TWO WEEKS AGO TO CANCEL MY SUBSCRIPTION AND HAVEN'T GOTTEN A RESPONSE AT ALL. I CALLED THE CUSTOMER SERVICE NUMBER PROVIDED BY THEM AND IT DOESN'T WORK. THE CANDY ISN'T WORTH $40 PER MONTH AT ALL AND BY MAKING IT SO HARD TO REACH SOMEONE FOR HELP IT MAKES CANDYCLUB LOOK LIKE A SHAM.

Not enjoyable, despite high hopes I wish there was some level of customization available, I ordered a mostly sweet box and got four sour candies, one very bitter coffee candy and one thing of gummy Bears that had melted together. There were plenty of candies on their site that looked good and I thought mostly sweet was a safe way to get them since I truly despise sour candies, I'd have one or two to share with my friends. Instead I've got one tub of melted gummy Bears to myself and am giving away five of the 6 tubs away. If there was a way to like pick a better selection like survey or something I think it would have been better. And a way to stop the candy from turning to one melted blob would be better