A family tradition My family has been buying See’s Candies for more than 30 years. We recently ran into a customer service issue but it was quickly resolved by a rep named Johnnie who went above and beyond to make us happy. Looking forward to another 30 years!

See’s candy WAS the best chocolate ever… See’s candy WAS the best chocolate ever especially for the price, hand picked and wrapped. Now at $32 a pound, chocolates are mostly fillings with a thin coat of what dies nort seem to be Guittard chocolate anymore! Very disappointing with this stellar institution going just for profits. Will buy hershey’ s in a bag from now on for a fourth if the price. Sad reviewer here. Been eating See’s for over 50 years.

This is expensive candy and I expect… This is expensive candy and I expect that you should get what you pay for, including decent service. I sent several boxes out to several locations across the country to my children and grandchildren anticipating that they would receive them in time for Easter. I was assured by the see’s agent that they would all get to their intended destinations on time. That didn’t happen for three of my children and grandchild. The chocolates were delivered to the wrong address even though they were correctly addressed with my daughters home address, the driver simply dropped them off at the wrong house, resulting in them not receiving the chocolates in time for Easter but rather several days later when their neighbor brought them their missing parcel. I reached out to see’s and told them of my disappointment and have yet to receive a response. I notice that see’s go-to response to every complaint sent in with a pre written response, a form letter in essence, telling everyone to “ Please provide your contact information so we can work with you to renew your good feelings about See’s.”, which is just a way of dismissing us (who’s going to provide personal information on an open format?) and avoiding accountability since they already have our information in our see’s online accounts, which most of us who order online have set up. I know I have one and they have all my contact information, yet I've received no response from them after sending an email telling them of the issue. So please, see’s, spare me your canned response and just do better. You clearly have no problem charging a huge premium for your chocolates, show that same level of investment in treating your loyal customers with care.

St Patrick's Day Potato The exterior is Awful, don't buy it. It costs over $7 and is not worth the taste. The interior is good - walnuts with cream, but the exterior is mushy, and too sweet. The picture on the box doesn't match the actual product. The picture looks like a chocolate exterior, but in actuality it is a dusty combination of horrible ingredients. I fell for it and bought it because I read it had walnuts. That part was OK - but getting to it from the exterior dusty coating --- yuck yuck. Why would I punish myself to pay over $7 for a dusty yucky exterior. Don't buy it!!!

Wanted to give my clients sweet gifts… Wanted to give my clients sweet gifts for the holidays - went to the client section on the website under client gifts ordered $300 worth of candies. and guess what... they shipped the candies with out from address. So my clients received candies, just candies, from no one - no return address, company name etc. Agent on the phone confirmed that there is not a place to put additional msgs. but offered no resolution - I've waited couple of weeks. and without further adieu leaving this negative review.