Ben Moyers
GBPoor quality Advent Calender Purchased an advent calender from see’s. The quality of the flapped box that conceals the candy has low quality adhesive tape holding it together. Just opening up the container caused the lid to come off spilling candy all over. Even my 6 year old daughter, in trying to pull open a flap makes the whole cover lift off. I have to hold it down. Their website reviews has several complaints about this. I Won’t ever be purchasing another see’s product.
Carl Bendix
GBStill great! I wrote a 3 star review on 5/8/23 due to receiving a box of under sized pieces of chocolate covered marzipan. Today I was given a bag of chocolate marzipan and these were full sized with the delicious candy I've enjoyed in the past. I'm told the box of smaller pieces was pre-packed if that means anything.
Eileen
GBThis is expensive candy and I expect… This is expensive candy and I expect that you should get what you pay for, including decent service. I sent several boxes out to several locations across the country to my children and grandchildren anticipating that they would receive them in time for Easter. I was assured by the see’s agent that they would all get to their intended destinations on time. That didn’t happen for three of my children and grandchild. The chocolates were delivered to the wrong address even though they were correctly addressed with my daughters home address, the driver simply dropped them off at the wrong house, resulting in them not receiving the chocolates in time for Easter but rather several days later when their neighbor brought them their missing parcel. I reached out to see’s and told them of my disappointment and have yet to receive a response. I notice that see’s go-to response to every complaint sent in with a pre written response, a form letter in essence, telling everyone to “ Please provide your contact information so we can work with you to renew your good feelings about See’s.”, which is just a way of dismissing us (who’s going to provide personal information on an open format?) and avoiding accountability since they already have our information in our see’s online accounts, which most of us who order online have set up. I know I have one and they have all my contact information, yet I've received no response from them after sending an email telling them of the issue. So please, see’s, spare me your canned response and just do better. You clearly have no problem charging a huge premium for your chocolates, show that same level of investment in treating your loyal customers with care.
dawn doherty
GBDon't waste your money Staff was awesome, I bought over $200 worth of Easter chocolate. I just ate a bordeaux egg, this was not bordeaux, it was some discusting marshmello cream, I am so disaporinted! Regarding old stale candy reviews, I used to order for my clients on line. Chocolate was stale . See's sent out a new order, however, it was Christmas and the rest is clear. Just opened a small foil Easter egg, foil was sticking to the egg, lo and behold, egg has white spots. Shame on you Warren!
rod lundwall
GBChocolates yes, hot cocao no Overall, I love Sees Chocolates, but I was thoroughly underwhelmed by their hot cocao mix. I was expecting to be blown away (an expectation based upon the exorbitant price and the quality of their chocolates) but found that a generic brand hot chocolate mix at the local grocery store was as good.