See's Candies

El Camino Real 210, 94080, South San Francisco, United States
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2.15
Based on 20 Reviews

5

15.00%

4

10.00%

3

5.00%

2

15.00%

1

55.00%
About See's Candies

See's Candies official online chocolate shop offering delicious chocolate gifts & candy treats for all occasions. Order a box of your favorites today! See's Candies

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Contact Info
  • El Camino Real 210, 94080, South San Francisco, United States

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Eileen
GB

This is expensive candy and I expect… This is expensive candy and I expect that you should get what you pay for, including decent service. I sent several boxes out to several locations across the country to my children and grandchildren anticipating that they would receive them in time for Easter. I was assured by the see’s agent that they would all get to their intended destinations on time. That didn’t happen for three of my children and grandchild. The chocolates were delivered to the wrong address even though they were correctly addressed with my daughters home address, the driver simply dropped them off at the wrong house, resulting in them not receiving the chocolates in time for Easter but rather several days later when their neighbor brought them their missing parcel. I reached out to see’s and told them of my disappointment and have yet to receive a response. I notice that see’s go-to response to every complaint sent in with a pre written response, a form letter in essence, telling everyone to “ Please provide your contact information so we can work with you to renew your good feelings about See’s.”, which is just a way of dismissing us (who’s going to provide personal information on an open format?) and avoiding accountability since they already have our information in our see’s online accounts, which most of us who order online have set up. I know I have one and they have all my contact information, yet I've received no response from them after sending an email telling them of the issue. So please, see’s, spare me your canned response and just do better. You clearly have no problem charging a huge premium for your chocolates, show that same level of investment in treating your loyal customers with care.

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Amy Hoskins
GB

Expedited shipping? We’ll SEE…not. I paid for expedited shipping, but order hasn’t even arrived as promised. What a hassle to even contact See’s to check on status. Then, when I left a message, the response was “we can’t promise a response to your concerns”. Well, I can promise that this is the last time I’m ordering and will not recommend to others.

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Carl Bendix
GB

Still great! I wrote a 3 star review on 5/8/23 due to receiving a box of under sized pieces of chocolate covered marzipan. Today I was given a bag of chocolate marzipan and these were full sized with the delicious candy I've enjoyed in the past. I'm told the box of smaller pieces was pre-packed if that means anything.

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Heather
GB

St Patrick's Day Potato The exterior is Awful, don't buy it. It costs over $7 and is not worth the taste. The interior is good - walnuts with cream, but the exterior is mushy, and too sweet. The picture on the box doesn't match the actual product. The picture looks like a chocolate exterior, but in actuality it is a dusty combination of horrible ingredients. I fell for it and bought it because I read it had walnuts. That part was OK - but getting to it from the exterior dusty coating --- yuck yuck. Why would I punish myself to pay over $7 for a dusty yucky exterior. Don't buy it!!!

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Debbie Price
GB

Sees Advent Calendar - Disappointing! I want to say how disappointed I am in the Sees Advent Calendar. The quality of the box was poor, seemed cheap and the back fell apart several times and all the candy fell out. Secondly, the actual candies in the calendar were probably the cheapest, most boring candy that Sees makes. The thing I love most about Sees is the variety and interesting delicious flavors of the chocolates, none of which were included. How disappointing. Will not be buying one again.

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