To say I had a bad experience with… To say I had a bad experience with Lindt would be an understatement. After me calling them 6 times over a span of 3 weeks, I never received a call back to place my business order. Each time I called I was told something different and was told I hadn't completed the business profile, when infact each rep had completed it for me since I was in Canada and their form didnt allow me to choose a province. This was going to be 2,000$ worth of business with the intent of it being yearly repeat business as well. I called Hershey USA and less than 12 hours later I had my order finalized and because the items were on sale it was even cheaper.

The best chocolate - at my doorstep! Lindor truffles are my favorite. I truly like ordering online where I can order special flavors that are not found in my local store. Great chocolate. Great experience. Highly recommend for anyone looking to upgrade their chocolates!

wonderful experience with lindt usa … wonderful experience with lindt usa new hampshire i think very kind and professional on the telephone .. great online site .. wonderful prices and free shipping . and very fast shipping . can't say anything bad about it. the quality of the 85% dark chocolate bar.. is wonderful. i bought ... very many...... and will do again ....

So Very Satisfied! On July 8th I noticed that Lindtusa.com offered some excellent prices on Lindt Milk Chocolate Truffles! Registering with the website (to order and to receive future offers) got me a 10% off coupon code. But when I tried to place my order, the website wouldn't allow me to use the coupon code. Lindt's friendly, adept Customer Service rep was so helpful in getting me this discount! And, whereas, it's quite difficult to find many companies' Customer Service phone numbers, Lindt's is in large font. After I'd placed my order, a Lindt Customer Service rep called me to make sure things had worked out. Now I'm looking forward to the arrival of a ton of chocolate! What a great experience all around!

Horrible cyber Monday shopping experience … I tried to buy 200 pieces of Lindt chocolate and a gift box on cyber Monday. My payment was refused. I tried readjusting the components of my order. I called Discover to verify there was no problem with my card. It never could go through and I spent two hours on it. I called customer service today and they offered to help me put through my order at a higher price, but I refused. Won’t be shopping at lindt.com again. I wasted two hours of my life.