Lindt Chocolate USA worst shopping experience! Lindt Chocolate USA site didn't bother to inform their customers how long (in my case, at BEST 4 days) it would take to send out orders!.. nor WHEN one could EXPECT to receive one's order. I had 3 very rude customers service representatives cutting me off when I asked questions, arguing when I told them that they should list on their website that they're closed on weekends, and 1 rude supervisor who didn't apologize for anything, nor offended ANY solutions! I personally will NEVER purchase anything from their website again!

The best chocolate - at my doorstep! Lindor truffles are my favorite. I truly like ordering online where I can order special flavors that are not found in my local store. Great chocolate. Great experience. Highly recommend for anyone looking to upgrade their chocolates!

Sharing is Caring I am eating Lindt chocolates for the past 13 years and made chocolate gifts during festival time too. I am from India, when I try to ship it to the kin's in India I heard this chocolate will melt, so I didn't get a chance to share with them.

I placed order on feb 9 for Valentine’s… I placed order on feb 9 for Valentine’s Day gift. On feb16 it finally arrived at fedex. Website said 2-5 days to ship... well today is feb 23 and it’s still at fedex location. 7 days to get to fedex after say 2-5 business days to receive it?!? I will never order from Lindt again. Customer service offered my refund after 2nd call! I paid for shipping too! It’s completely bogus ! I just want the gift or change the shipping expectations on your website!

Horrible cyber Monday shopping experience … I tried to buy 200 pieces of Lindt chocolate and a gift box on cyber Monday. My payment was refused. I tried readjusting the components of my order. I called Discover to verify there was no problem with my card. It never could go through and I spent two hours on it. I called customer service today and they offered to help me put through my order at a higher price, but I refused. Won’t be shopping at lindt.com again. I wasted two hours of my life.