i was ify about ordering here but i did… i was ify about ordering here but i did anyway in hopes that it is a trusted site . i placed a order and i received a confirmation email however i am waiting on a tracking number or a way to check the status of my order ! you all should really work on better customer service providing all necessary information needed the exact same way you guys take the payment of orders immediately !also provide better access for customer service too this is not okay ! Now can someone provide me with my tracking number THanks ! Order number 22263

Product I never received and got charged I ordered and got the delivery in a fairly reasonable time. I got UPS notice and was home for it. They came over an hour early when I wasn’t there. Tried to change the delivery to pick up at UPS. Couldn’t get the site to allow it. The third attempt was when I was home all day. They never came and sent an email that they would deliver a week later. I went to UPS to try to pick it up. They told me they sent it back even though the email said it would be delivered later. I emailed Royal Batch with the details. They said I had to pay the delivery again both directions. $56 for a $200 order. I sent them all the UPS emails and that I have a Ring door bell camera for evidence. Their response is sorry we can’t dispute UPS. I will never order from them again. I now turn the evidence in to my credit card. Yes they offed me a $15 discount and I will have to pay $40. I have provided proof that I was here and UPS changed the dates and then shipped it back saying they came. Yet they will not take the evidence which includes the email from UPS changing the date. Telling me they have no way to question UPS and their decision if final because of that.

Outstanding customer support! They have the best selections. Prices of some items might be a little higher than others, however, their customer support provides excellent service and that is what I like the most about Royal Batch. They can even send you special coupons if you emailed them.

Just received my order Oh, finally I got my order after along wait,but it was worth it. I ordered Le Portier Shay, actually pre-order, no one else had it except Royal Batch. I am very happy with the services, they sent me updates any time I email them. Cheers

Amazing deals and coupons They have amazing deals and coupons. I contacted them to check the availability of a very expensive item and they were able to source it for me with a discounted price. I took 2 days to ship it and 4 days in transit. I am very happy to find this website