5 star customer support I placed an order for five bottles, two of which were difficult to obtain. To my surprise, the customer support team at Royal Batch was able to procure them for me after I reached out to them via email. The most impressive part was that I obtained them at a lower price than any other source.

Disappointment I am writing to express my disappointment regarding my recent experience with your company. I placed an order [include order number or details if available], which, regrettably, was never delivered to me. While I acknowledge the refund of the $12 shipping fee, this resolution does not address the inconvenience and dissatisfaction caused by not receiving the order itself. The outcome of this transaction has significantly impacted my perception of your company's commitment to customer satisfaction and reliability. It's disheartening to report that, based on this experience, I cannot foresee utilizing your services in the future. I had hoped for a more comprehensive resolution that would reflect the value you place on customer experiences. I urge you to consider the impact of such incidents on your reputation and customer trust

Just received my order Oh, finally I got my order after along wait,but it was worth it. I ordered Le Portier Shay, actually pre-order, no one else had it except Royal Batch. I am very happy with the services, they sent me updates any time I email them. Cheers

Received wrong products and shipper not… Received wrong products and shipper not willing to rectify other than a $30 off an additional $200 order. Would not recommend

Delivery was faster than expected Delivery was faster than expected, I ordered an engraved bottle and it looks very lovely. Great service overall that I plan to use again.