Pitiful Customer Service It started with not being able to get the website to acknowledge my gift card. Then after finally getting that rectified, I placed an order on the same day I placed one with a competitor of yours. I received their merchandise later the same week and had not even gotten a confirmation from shots box. I enquired about my order and was told that due to volume it would not ship until after the holidays (which at that time was a month away. Finally received my order approx 5 weeks after placing the order.

Quality products Great customer service, shipped very quickly, quality products. Bought cocktail kits or gifts and everyone said the recipes were yummy, the vodka smooth. I will definitely purchase again in the future.

A great gift for coworkers or friends and family Shotsbox offers an exceptional product that has a variety of uses for gift giving. The packaging, shipping speed and quality of the products mean that I will be a loyal customer for years to come. I also love the variety and craft options!

Other than the fact that every time I… Other than the fact that every time I order they send the bottles wrapped in 100 tons of bubble wrap ( bad for the environment ) and then in plastic bags ( also bad) but what makes it worse is that the bottles always leak leaving me with less product and wet boxes EVERYTIME. Why can you all not use compostable wine containers and get rid of the "plastic"

This company is misleading This company is misleading. I ordered the subscription billed each time a box was sent. I got my first box and it said I would get another 60 days after. I only wanted one box but they charged me and shipped another box two weeks after the first one. When I contacted customer support they were extremely rude and short and I had to fight to even cancel the subscription. The Whiskey wasn't even that good and seemed really gimicky.