Odell Bailey Jr
GBThe whole claim process was good The whole claim process was good. The inspection was done in a timely and thorough manner. We were given the help we needed to proceed after our claim was approved. The claim agent checked on our progress and,any questions we may of had . He followed up with us to completion. The funds were made available to get repairs promptly.
Central Congregational Church
GBDeceptive practices The inspection report of Oct "23 was never shared with the church yet that was the foundation of dropping our policy. We cannot fix what is not shared! This seems an intention deception on the part of Guide One. We've been clients for decades without any claims. Your cost has been a computer-generated bill four times a year, leaving you a clear profit margin.
James L. Glass
GBEric Adams The agent, Eric Adams, was superlative to work with. He understood the issues the church faced right away and assigned the personnel necessary to verify the claim immediately. At issue was a chimney that could have fallen into the lower parts of the building. His actions helped us repair the chimney and avoid further damage to the building.
Norrell Thomas
GBWe received a very thorough inspection… We received a very thorough inspection of the entire church. There several areas that needed our attention and they have been repaired. Very professional inspection by both the engineer and the adjuster.
Donna
GBThey responded quickly and made the…Claims Made Easy They responded quickly and made the claim experience painless and information. I was kept up to date every step of the way