GuideOne Insurance

1111 Ashworth Road, 50265, West Des Moines, United States
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About GuideOne Insurance

GuideOne Insurance was founded in 1947 with a commitment to social responsibility. That tradition continues today, as the company proudly protects the people who strengthen our communities. GuideOne serves churches, educational institutions, senior living care centers, small businesses, and nonprofit organizations. We provide commercial property and liability, workers’ compensation, commercial auto, and many other liability needs. Rated “A-” (Excellent) by industry analyst A.M. Best, GuideOne does business in all 50 states through a network of thousands of independent agents who serve more than 51,000 members. GuideOne’s corporate headquarters are located in West Des Moines, Iowa.

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Greg
GB

We didn't receive a bill and you give… We didn't receive a bill and you give no grace period and you do not email us to let us know about the renewal. So we if we don't receive a bill or an email from you, how are we to know what we owe.

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EDWARD
GB

Our rep-Donna Johnson has been… Our rep-Donna Johnson has been professional and kind thru the claims process.

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Odell Bailey Jr
GB

The whole claim process was good The whole claim process was good. The inspection was done in a timely and thorough manner. We were given the help we needed to proceed after our claim was approved. The claim agent checked on our progress and,any questions we may of had . He followed up with us to completion. The funds were made available to get repairs promptly.

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James L. Glass
GB

Eric Adams The agent, Eric Adams, was superlative to work with. He understood the issues the church faced right away and assigned the personnel necessary to verify the claim immediately. At issue was a chimney that could have fallen into the lower parts of the building. His actions helped us repair the chimney and avoid further damage to the building.

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Eric
GB

Great customer service and staff were… Great customer service and staff were always willing to help and answer questions. Had to get a quick turnaround in order to keep from losing rental income. Whole process was awesome!

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