Bobby
GBDonna and Cyndi were extremely pleasant… Donna and Cyndi were extremely pleasant and Helpful.Our congregation are very pleased and Thankful For their assistance and how quickly our claim was processed. Thanks again.Bobby Woodall
Jason Clubb
GBOur agent Our agent, Kevin Griffin, stayed connected with us through entire process that was drawn out for several months. He kept reassuring us with personal visits, email and phone calls that he was here for us.
Debbie
GBCustomer Service Cyndi Harrington was easy to work with and efficient..
Sue
GBCaring and responsive As soon as I reported our boiler breakdown, Guide One and the appraisers began their work. The first person to contact me was an appraiser who's job it was to assess the physical damage to our property. Next, we had boiler expert arrive and then an engineer who decided that it was not normal wear and tear. Guide One and Bayliss and Geist stayed on top of the progress and were very responsive to our questions and resolution to our situation. We believe we were treated fairly and professionally during the entire process.
Blair
GBPrompt and Thorough I appreciate the prompt response I always received from my agent. She was kind, helpful and quick to reimburse us for our claim.