Packaging did not withstand UPS shipping My order was for 2 1/2 gallons of conditioning Shampoo. Package arrived today badly damaged. The cap on the container had been smashed allowing release of the container contents. Frank Rowe Customer Service took care of replacement quickly and without hassle and that deserves a 5 star. Looking at in hindsight the cap on the container was a hard plastic and easily broken, the container was poorly packaged and box only carried on small warning label indicating it was Liquid/Fragile. Packing and shipping warrants a 1 star.

Never dissapointsRowe and Son consistently… Frank Rowe and Son consistently delivers high quality products at fair cost. Highly recommend to professional groomers and family pet owners alike.

Free shipping is a hoax Took a week to process my order. Plus they offer free shipping on orders over $99. All items ordered said to qualify for this offer. Order total before taxes was over $120 and was charged shipping anyway. I believe in honesty and will not do business again with this company’s false promises.

Fast shipping great deals! Super fast shipping and got a great deal on the new Andis eMerge clipper with the Black Friday deals!

Been buying from frank for years Been buying from frank for years. Keep it going