Horrible shipping / customer service Been almost three weeks since I placed my order. They are unable to provide accurate shipping information and their last update consisted of saying that they “expect movement” “by the end of the week approximately” - whatever that means.

Fantastic experience Having what I wanted, at a price that was fair, I'll order from Caskers again! I'd ordered 2 bottles of bourbon, one cam in from the east coast, the other from the west. Each were well packaged.

Excellent Experience The Website was easy to navigate, and the item I wanted was readily available, unlike here in Florida. Only one Company that I know of in Florida carries that item, and none could be found in their system. After 4 weeks, I decided to order from Caskers, and the whole procedure took me less than 15 minutes. Caskers kept me up to date on the order with emails, and that was appreciated

Emailed to inquire on an order that was… Emailed to inquire on an order that was taking linger than normal to arrive. When ever we have ordered it usually arrives within days. Caskers responded the same day I sent the inquiry and was able to provide the requested tracking information. Also, their selection and prices are top notch!

Great Overall Experience Caskers (including Zan) kept me posted on the status of my order, which was much appreciated. All of my email inquiries were answered within 24 hours. Awesome! Shipping rates are quite reasonable. Had exactly what I was looking for and at a good price.