Great servicing for an unknowledgable customer It's frustrating trying to order something as a gift about products in which you have no knowledge- hence the need for customer service. Abigale was so patient and kind in the process to help me figure it out.

Bad experience, company has NO integrity. My son-in-law purchased me a birthday gift subscription back in March of 2021. I was thrilled and enjoyed the tasting boxes and the different bottles that I chose during my membership. In February of 2023 I thought I would purchase their “Thoughtful membership “. I wasn’t really sure what it amounted to, I thought the same as before. For my Thoughtful membership I took two tasting boxes. I assumed I would be receiving notifications of when I was going to be able to pick more as before, nothing. There was also an additional charge on my account of over a hundred dollars! I have all these funds going out but nothing to show for it. February of 2024, there’s a charge on my account of $339! I contacted my card company and they gave me the name of the company that charged me, Flaviar. I told them that I had not purchased anything from them. I thought the account was closed. I disputed the charge. I lost the dispute due to the clause that membership is automatically renewed. I contacted Flaviar and they contacted me back. They said they would not refund my money, I was just short of their deadline. And on top of that Flaviar no longer ships to my state, so…. I am out a lot of money with nothing to show for it. This company has no integrity. I do not recommend that you purchase anything from them.

24th day our sample was broken… On the 24th day our sample was broken in our advent calendar. I emailed asking if possible for us to get a replacement I got a quick response from Mickalia along with a solution with options This is fabulous And we are already looking forward to next years advent calendar. Highly recommend Flaviar !!

Excellent customer service Excellent customer service. Companies should be rated based on how they respond when things don’t go perfectly the first time. Customer service was great for my issue and gives me huge level of trust.

Top Notch customer service and products Originally, my experience wasn’t very great. My 2023 advent calendar showed up mostly damaged. I reached out to Flaviar and on Thanksgiving day got a response that another would be sent out. That surprised me. Not many customer services work on holidays. I was kept in the loop the entire time and never had to reach out once. Needless to say, I’m thoroughly impressed by both the advent calendar itself, but also the customer service. I’ve already directed family to purchasing through Flaviar solely based on those 2 things alone. Fantastic company and products!