Heather
GBGreat servicing for an unknowledgable customer It's frustrating trying to order something as a gift about products in which you have no knowledge- hence the need for customer service. Abigale was so patient and kind in the process to help me figure it out.
Chris S.
GBCustomer service is superb Customer service is superb. My wife got me a subscription for Christmas. I use the subscription and the delivery came very quickly. One of the samples in the subscription was near empty while the bottle was intact and the seal was not broken. On a Saturday, customer service got back to me within a half hour with a great apology. Definitely going to be a longstanding customer.
Wimbreth Carville
GBI've ordered the whiskey advent… I've ordered the whiskey advent calendar 3 years in a row, and my husband loves it. I also order bottles occasionally. Anytime there's an issue, they make it right or do their best to make up for it. Great customer service.
Steve S
GBQuick issue resolution! I had an issue with regarding account ownership. I sent an email expecting it to be seen sometime during the week. My case was received and resolved in 30 minutes which is just amazing. Very thankful for the customer service support!
Micah
GBTop Notch customer service and products Originally, my experience wasn’t very great. My 2023 advent calendar showed up mostly damaged. I reached out to Flaviar and on Thanksgiving day got a response that another would be sent out. That surprised me. Not many customer services work on holidays. I was kept in the loop the entire time and never had to reach out once. Needless to say, I’m thoroughly impressed by both the advent calendar itself, but also the customer service. I’ve already directed family to purchasing through Flaviar solely based on those 2 things alone. Fantastic company and products!