Great experience Great experience. Bought twice, first two bottles of a 30 years old wine, had some issues with the way they were kept, cork condition and such, got back to Ben and he explained the conditions of the deal for that cellar from his perspective but decided to make it right for me too. Bought a second time some 13 years old Tuscan wine from a winery I just visited two months ago, it was as good as it was there. Shipment in both cases was fast and precise, overall experience great! will definitely consider buying again.

What great customer service What great customer service. My questions answered within hours. Wine delivered a day early and in perfect condition. Would definitely order from them again.

Outstanding Customer Service Wow!!! I ordered a vintage bottle of port online mid-afternoon on Christmas Day and within thirty minutes received an email reply from Ben. He wanted to know my shipping preference. I was trying to get delivery in time for a party on the 27th, but thought that might be impossible due to the Christmas holidays. Au contraire. Ben emailed me again at 8:30 PM Christmas evening to confirm shipping costs, then arranged overnight Fed Ex delivery and I received my port the next day. I could not have asked for more, but if I had, I believe Ben would have somehow found a way to comply.

Highly recommend for buying or selling fine wines Highly recommend! It was time to reduce my inventory of mature bordeaux wines. Ben at Cellaraiders was responsive, very fair, and easy to deal with. I delivered to their location and was impressed by the professionalism, storage conditions, and the inventory they maintain. I can recommend Cellaiders for fine wines, either buying or selling.

Fantastic service & selection I placed a test order for a 2005 French vintage bottle about 2 weeks ago. The bottle was indeed flawless as Ben described, and the taste was nothing short of magnificent. I’m extremely pleased with Ben’s service and timely response to emails. He has even made suggestions about optimizing my shipping costs to save me money. This goes above and beyond what I expect as the average from any retailer. Top notch service, and I will continue to be a repeat customer of Cellar Raiders.