Jett
GBI want to thank Ben for helping us get… I want to thank Ben for helping us get our bottles shipped and have a variety of the same brand wine. I helped me tremendously when my manager asked to add another bottle but we had options at Bens! He had great communication with tracking my package and keeping me updated. WE are definitely going to be repeat customers. #WELOVEOPTIONS
James R (Jim)
GBOutstanding Customer Service Wow!!! I ordered a vintage bottle of port online mid-afternoon on Christmas Day and within thirty minutes received an email reply from Ben. He wanted to know my shipping preference. I was trying to get delivery in time for a party on the 27th, but thought that might be impossible due to the Christmas holidays. Au contraire. Ben emailed me again at 8:30 PM Christmas evening to confirm shipping costs, then arranged overnight Fed Ex delivery and I received my port the next day. I could not have asked for more, but if I had, I believe Ben would have somehow found a way to comply.
Mohamed
GBBen was on top of his inventory and had… Ben was on top of his inventory and had no difficulty confirming availability of a hard to find Brunello I was interested in. it was a pleasure speaking to him. Email confirmations arrived right away, the bottles a few days after. Well packaged and delivered on time. I would shop at cellraiders again anytime!
Ms Wahl
GBFantastic Professionalism I was introduced to Ben through my professional wine storage facility and he helped me move some inventory of some cult CA Cabernets that I'd been fortunate enough to buy direct but are not my first love. With Ben's responsiveness and swift action, I was able to buy more wines that I prefer while finding a home for my collected gems. I hope to work with him again this year!
Susan
GBI appreciate the communication in… I appreciate the communication in regards to the shipment. The weather was hot, but was able to secure the wine and make it at the appropriate temp with in time before the wine had a turned. This was the first time I ordered from cellaraiders. As a result I was pleasantly supprised as the the communication and shipment. Thank you