Outstanding Customer Service Wow!!! I ordered a vintage bottle of port online mid-afternoon on Christmas Day and within thirty minutes received an email reply from Ben. He wanted to know my shipping preference. I was trying to get delivery in time for a party on the 27th, but thought that might be impossible due to the Christmas holidays. Au contraire. Ben emailed me again at 8:30 PM Christmas evening to confirm shipping costs, then arranged overnight Fed Ex delivery and I received my port the next day. I could not have asked for more, but if I had, I believe Ben would have somehow found a way to comply.

Quick shipping The bottle of port I ordered was shipped very quickly and arrived in excellent condition. The recipient hasn't opened it yet, so I can't speak to the contents of the bottle. But the customer service was top-notch.

Very satisfied. Bottles shipped to me in very good bottle conditions, cleanly-prepared and packed, with considerations that the wines I bought were aged. Simple, easy to use online shopping experience.

I found some wine that I really liked… I found some wine that I really liked in my preferred vintage. Ben is going to hold it for me until it gets cooler in Florida. Glad to see he was thinking about the heat! My experience so far is limited to shopping but I would have to give it a 5 star rating based on price, availability and customer service. Can't wait for the cooler weather so I can enjoy these finds.

What great customer service What great customer service. My questions answered within hours. Wine delivered a day early and in perfect condition. Would definitely order from them again.