Customer service very helpful with several questions not made clear on the online terms and conditions… I had to call to ask a question about a one-time gift. Your customer service rep was very helpful. I suggest you make you terms and conditions a little more clear for "one-time gift givers." Also, in trying to keep this as a secret, I had to make a call. Again, customer service rep came through with helpful instructions.

WOMC knock it outta the park. WOMC went above and beyond to insure my gifts arrived on time. Fedex never delivered my order but showed it being signed for misspelling my name. I texted WOMC who expedited replacements so I would get them in time and shipped to my office where I was sure to receive it. I'm very impressed with how they handled the situation and how quickly. Everyone I've given the wine or port gifts to have loved them and were extremely happy to have received such a unique and satisfying gift. I highly recommend WOMC for personal and professional wine/port gifts. 10 Stars, not 5.

Resolved Right Away! I was having trouble with the website & I sent a not-so-nice message to Customer Service. They were absolutely wonderful to deal with & resolved my problem right away! I was able to reorder the same Wine of the Month Club membership for my friend as I did last year. It was a big hit, & no doubt they will love it just as much this year!

Underwhelmed There was no notice that my package was on it's way and showed up unexpectedly. After worrying about being around to sign for it - no signature was required. It was a gift and arrived without a gift box and my personalized message. Customer service was not super responsive or accommodating. Only offered to email something, which I still have not received a day later.

Bought this as a gift for my son and… Bought this as a gift for my son and his wife - they were very pleased with their first shipment.