customer
GBMembership feel without the commitment I really appreciate being able to set up a wine membership gift for someone without having to commit to a monthly membership fee. It was appreciated to pay one full price but get the monthly frequency arranged. I don’t have to track canceling or get added fees this way. I think the website mobile experience could improve. I had a hard time getting through the pages because it didn’t cooperate as easy as it could have. Other than that, I hope the wine is well received as this is a gift. So I can’t review that part yet!
AR from Illinois
GBUnderwhelmed There was no notice that my package was on it's way and showed up unexpectedly. After worrying about being around to sign for it - no signature was required. It was a gift and arrived without a gift box and my personalized message. Customer service was not super responsive or accommodating. Only offered to email something, which I still have not received a day later.
Neal
GBAll in all, a very nice gift. It took a little time for the first shipment. The wine came well packed and the quality appropriate to the price.
Pam
GBSpecial service, great wines We travel quite a bit so every time I place an order, I get a call from customer service asking if we are going to be home for the delivery. That is special customer service to me. I have been a customer probably for almost 30 years.
Michael
GBBad communication Bad communication. very hard to get responses and follow ups. was not a good idea to use this service for a wedding gift.