Frootbat Values it's customers.... I was fairly disappointed when frootbat requested I leave feedback for a purchase they never shipped. The order was assigned a fedex tracking # but never picked up by the carrier. I contacted their customer service and received an immediate response from a real person. They apologized for the mistake and assured me the product would ship immediately. I received additional communications from frootbat and my order shipped quickly. It's nice to see a modern company that values customer service.

Excellent Customer Service! I placed an order for a specific bottle of Bourbon that shared a similar name with another bottle. Unfortunately, I received the wrong one and alerted Frootbat to the mixup. However, I decided to keep what they sent me and informed them of my decision. Soon after, I received a full refund for the purchase price anyway! This was above and beyond, and Frootbat has earned my return business as a result. Thank you, again!

You can trust Frootbat! This is my 2nd time ordering thru Frootbat. I am very pleased. My order arrived when they said it would. It arrived in perfect condition.They offer expert prompt customer service. You can actually speak with a real person if you need to. Other businesses could learn from Frootbat!

The bottle was received unscathed The bottle was received unscathed. The packaging, though reading “Fragile” appeared to be mishandled a bit, with a gash and subsequent box material pealed back slightly in one spot, but it’s impossible to say when/where that happened. The bottle is fully intact however and I’m quite pleased. With your selection, pricing, opportunities for free shipping (during and since placing my order), and customer service. 10/10 would recommend and will purchase again.

Fast shipping and protected. WOW!! Ordered on Wednesday, arrived on Monday. Australia to DC, WOW! Came protected in bubble wrap, with extra care on the Blanton’s cork, and the original box was included, also wrapped in plastic. Professional in every way, will order again. An extra bonus, this was a 700ml Blanton’s Gold, all US Bottles are 750ml, good luck finding this in the US.