Order transferred Hannah transferred my order to another warehouse as it was taking too long to ship. Once this happened my purchased shipped from the new warehouse immediately. Very satisfied with the service I received.

The products and timing of delivery are… The products and timing of delivery are great. Customer service is top notch with quick responses to inquiries and very accommodating to customers needs.

Wrong Bottles Sent; Runaround When Trying to Return First order was canceled because the price changed. Placed an order for the higher price & received the wrong bottles...a much LOWER value Scotch. Tried to return them using the FedEx return label, but FedEx said they couldn't accept it without labels indicating "Receiver must be over 21" & "Alcohol." Let Patrick know, & he claims to have arranged a FedEx pick-up for me. However, on the date & time it was allegedly scheduled, no one ever showed up. Contacted Frootbat...& crickets.

DELIVERED AS PROMISE I’ll be honest I’m getting tired of all these request to submit surveys it seems to be part of the commercialism now trust me if I buy your product I love it but I wanna definitely give props to frootbat because they delivered as promised everything packed well. found some liquors I cannot find anywhere else, so I appreciate that I will definitely use the same again

You can trust Frootbat! This is my 2nd time ordering thru Frootbat. I am very pleased. My order arrived when they said it would. It arrived in perfect condition.They offer expert prompt customer service. You can actually speak with a real person if you need to. Other businesses could learn from Frootbat!