Frootbat Values it's customers.... I was fairly disappointed when frootbat requested I leave feedback for a purchase they never shipped. The order was assigned a fedex tracking # but never picked up by the carrier. I contacted their customer service and received an immediate response from a real person. They apologized for the mistake and assured me the product would ship immediately. I received additional communications from frootbat and my order shipped quickly. It's nice to see a modern company that values customer service.

Customer service Ian was hands on to fix issue After having an issue with the delivery, it’s good to know that the customer service is hands-on to correct the issue. It’s very rare to find company out there that is not automated robots talking to you. That makes sure that client is satisfied with their purchase and follows up to fix any and all concerns. Thanks Ian for stepping in. Looking forward for my next order with this company.

After a bad experience with a… After a bad experience with a difference online spirit vendor, I decided to try Frootbat. I must say, I was pleasantly impressed with their selection, pricing, communications and speed of shipping. When my first order arrived, the packaging itself amazed me. I live many states away from their shipping point and still they were very efficient. Well done Froobat!

The products and timing of delivery are… The products and timing of delivery are great. Customer service is top notch with quick responses to inquiries and very accommodating to customers needs.

Bate and Switch. Don't use them! I ordered directly from them 2 weeks ago and never received the order. Only after 4 emails and 2 weeks did they respond that I would not get the product because "the price or product information displayed is incorrect." Shady.